District manager

Company Description Annual Compensation Pay Range: $100,000 - $116,000. We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for!

We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

• Lead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees.
• Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Brand Ambassador & Operational Excellence: Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Deliver Outstanding Customer Service: Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly in a professional manner.
• Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members.

BENEFITS:

• $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
• Second year bonus potential increase to $20,000 performance-based bonus.
• Participation in company stock program that includes dividends paid quarterly.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans – we want you to succeed!
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday thru Friday work schedule.

Qualifications

Qualifications & Expectations Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.

• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
• Passion for sales and customer service excellence.
• Bachelor's Degree preferred.
• Weekend availability by telephone.
• 6 work weekends (Saturday or Sunday, not both) per year required during peak season.
• Occasional travel required to other markets for support.

Additional Information: All your information will be kept confidential according to EEO guidelines. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.