Position Summary:

The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.

Essential Duties:

• Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel.
• Performs routine store visits.
• Achieves high store operational and execution standards.
• Achieves high standards in visual merchandising principals and standards.
• Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance.
• Manages action plans and ensures timely implementation.
• Contains costs, meets or improves on operating budgets.
• Establishes a track record of delivering on financial goals.
• Leverages resources to maximize sales and business opportunities.
• Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals.
• Identifies and implements actions to develop new business.
• Hires and develops Store Managers that are high performing, results oriented, and positive.
• Ensures managers’ hiring practices are consistent with minimum hiring criteria.
• Performs store manager annual reviews, establishes performance expectations and implements performance management.
• Implements all company policies & procedures as they relate to store operations.
• Oversees store inventory preparation.
• Performs manager one-on-ones monthly.
• Ensures district team is informed and knowledgeable of business opportunities.
• Drives a strong customer service culture in the market.
• Supports business expansion opportunities including opening new stores and remodels.
• Other responsibilities as assigned by the Vice President of Operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

• 5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more.
• Bachelor’s degree in business management, business administration, or equivalent related business experience.
• Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits.
• Demonstrated ability to spot, hire, and develop management talent.
• Demonstrated track record of delivering on financial goals.
• Demonstrated ability to drive a strong customer service culture in the market.
• Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal.

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.

Math Ability:

Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must have strong knowledge of Microsoft Office products.

Certificates and Licenses:

None required.

Travel Requirements:

Travel to trade shows, stores and other events is required.

Supervisory Responsibilities:

This job has supervisory responsibilities over the entire assigned district.

Work Environment:

The noise level in the work environment is usually moderate.

Physical Demands:

The minimum physical requirements for this position include:

• Ability to sit for an extended period of time.
• Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances.
• Manual/intellectual dexterity; working with calculators, computers and phones.
• The ability to view paperwork and computer screen at a close proximity.