Overview

Delaware North is hiring a full-time Director of Sales to join our team. The role's primary responsibility is to provide direct support and guidance to sales team members, execute sales strategies and business development initiatives and promote a consultative and value-driven sales approach for a select portfolio of Delaware North's Lodging Group House assets. This position will directly support and manage the teams at Tenaya, Holiday Inn Estes Park, Nova Guides, Cactus Moon, and The Lodge at Geneva on the Lake. You will work with department leaders to collaborate on sales plans, identify opportunities for revenue growth and profit improvement, and lead efforts to enhance customer retention and satisfaction within an assigned portfolio. Additionally, you will be responsible for developing and managing assigned national accounts and third-party planner relationships that support the designated portfolio of properties. This role will also mentor and coach group lodging and catering sales managers to drive profitable business across all group market segments. The individual will manage the team's reactive and proactive group sales efforts for assigned properties, while taking responsibility for achieving portfolio-level group revenue goals, guest satisfaction, and associate satisfaction. Provides day-to-day leadership oversight to the on-property and remote sales associates within the assigned portfolio, with a focus on building long-term, value-based customer relationships that enable achievement of the portfolio's top- and bottom-line sales objectives. If you are looking for a role that offers the opportunity to lead impactful initiatives, shape strategies, and drive innovation in a collaborative environment, we encourage you to apply.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Create and maintain an effective organizational structure and sales standards for group and negotiated contract sales
• Build out productive strategies targeting key local and national accounts
• Attendance and participation to showcase Parks & Resorts assets at local, regional, and national group focused tradeshows and exhibits
• Direct management of relationships with third party planners and key accounts
• Assists Sr. Director of Sales in creation and achievement of subsidiary and unit specific goals/strategies in assigned territory to positively impact revenues
• Direct the planning and implementation of the sales program with all designated sales personnel at group house assets within Delaware North Parks and Resorts subsidiary
• Monitor performance-to-plan across assigned properties and identify opportunities for improvement
• Monitors production of all top accounts and evaluates trends within assigned markets
• Responsible for assisting in the establishment of sales targets and the implementation and management of the incentive program
• Ensures accurate group sales forecasting
• Understands both top and bottom line revenue
• Through mentorship and leadership skills, developing highly effective field sales teams
• Manage vendor relationships such as, Cvent, Helms Briscoe, Maritz
• Understanding market trends/pricing

Qualifications

• Bachelor’s degree or a mix of education and relevant management experience
• Minimum of 7 - 10 years of sales experience
• Minimum of 5 years of sales management experience at a senior level

This position starts at a minimum of: $84200 per year