Director of home care & community employment services

Job Details:

Job Location: Oshkosh Office - Oshkosh, WI

Salary Range: Undisclosed

We are seeking a Director of Home Care & Community Employment Services! Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

Key Responsibilities:

• Effectively build organizational and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
• Develop and maintain a competitive advantage through anticipation of future strengths, weaknesses, opportunities, threats, trends and consequences and incorporate them into the organizational strategic plan.
• Understand fully the Members and their funding source.
• Develop, coordinate, and monitor each Member’s case, considering the cost and effectiveness in managing the Member’s case, while at the same time, make appropriate decisions to meet the each Member’s Needs.
• Handles Member or provider concerns or requests regarding services, billing, or other needs, assuring excellent customer service.
• Ensures authorized services are met to the fullest capacity, makes homes visits as necessary.
• Make suggestions to the Executive team in efforts to better the organizations position in the market.
• Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies.
• Responsible for the planning, development, implementation, and evaluation of services provided by Home Care & CES.
• Monitor profit and loss performance of Home Care & CES operations, develop and manage annual budgets and perform periodic cost and productivity analyses.
• Work with Human Resources in the recruitment and hiring process to meet Member and staffing needs.
• Cross-sell agency services to all referral sources as appropriate to increase Member base and company profits.
• Assure programs and services conform to company financial objectives by implementing contract specifications, developing and negotiating annual budget proposals and evaluating client satisfaction.
• Develop and implement clear and measurable short and long term goals, operating procedures, and business plans to achieve the company’s strategic goals.
• Report financial status of programs, conduct feasibility studies, recommend and implement fee schedules, monitor revenue and expenditure trends.
• Establish standards to meet quality assurance outcomes, on-site inspections, surveys, medical reviews, and medical audits.
• Coaches and develops individual team members by providing constructive and timely performance evaluations.
• Performs other related duties as assigned.

EDUCATION/QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem solving skills.
• Possess planning skills including the ability to develop, implement, and evaluate plans, utilize mission and vision statements in strategic planning, ability to comprehend financial systems and the budget process.
• Proficient with Microsoft Office Suite and/or related software.
• Attendance on the job, as well as to trainings, continuing education, and meetings as scheduled.
• Accept additional work assignment/overtime hours as needed.
• Physical ability to: stoop, stand, pull, hear, see, kneel, walk, grasp, reach, push, talk, and lift at least 35 lbs.
• Maintain and promote a professional image within the organization and throughout the community.
• Demonstrate excellent customer service skills to internal and external customers.

Extra Bonuses (Yes, this keeps getting better):

• Health, Dental, Vision, Retirement Plan and more (some exclusions apply)
• Paid Training
• Paid Time Off (accrues after 1st full month)
• Shift Differentials
• Auto Insurance Discount
• Paid Mileage Reimbursement
• Daily pay

Ready to Apply?

We’d Love to Hear From You! Apply online: www.claritycare.org/apply Call us: 920-236-6560 ext. 1415