Director of Early Childhood Provider Services

State Role Title: Education Administrator III

Hiring Range: $130,000-145,000

Pay Band: 6

Agency: Dept of Ed Central Operations

Location: Richmond, Virginia

Agency Website: doe.virginia.gov

Recruitment Type: Agency Employee Only

Job Duties

The Virginia Department of Education (VDOE) is recruiting for a Director of Early Childhood Provider Services to set the statewide strategic direction for and implementation of provider service delivery, compliance, recruitment, and policy within Virginia’s publicly funded early childhood system. The role leads teams focused on provider management, partnerships, and compliance using data to guide continuous improvement, organizational design, and operational performance.

The Director of Early Childhood Provider Services will be expected to perform the following duties:

• Set the multi-year strategic vision, goals, and priorities for OECPPS in alignment with Division, agency, and statewide ECCE priorities, in direct partnership with Division leadership.
• Direct the use of quantitative and qualitative data — provider satisfaction, application throughput, compliance trends, and regional supply — to continuously refine Office strategy, organizational structure, and performance expectations.
• Set strategic direction for provider case management supports, focused on sustaining supply (application processing, provider data management, general technical assistance, attendance and payment support, payment and systems inquiries, shared inbox/hotline infrastructure), supporting leads to execute and continuously improve these functions.
• Set strategy for provider partnerships and supply-building (individualized application and technical assistance, facilitated trainings, warm hand-offs, targeted recruitment), and use regional performance data to effectively allocate staff resources and close service gaps.
• Direct the development of data-informed, early-warning monitoring tools and dashboards to proactively identify systemic risk, compliance gaps, and fraud trends, and allocate resources and technical assistance accordingly.
• Serve as a strategic advisor to Division and agency leadership on the impact of state and federal law, regulation, and policy change on publicly-funded ECCE providers, using data and impact modeling to inform recommendations.

Minimum Qualifications

• Extensive knowledge of Virginia's early childhood care and education (ECCE) systems, including state and federal regulations, CCDF requirements, and publicly funded programs.
• Knowledge of compliance and monitoring frameworks for licensed and unlicensed child care providers, including health and safety requirements, enforcement policies, and fraud prevention strategies required.
• Knowledge of data collection, analysis, and reporting methodologies to inform policy, operations, and statewide strategic initiatives.
• Experience engaging in strategic planning, organizational design, and performance management for multi-functional teams required.
• Experience developing and implementing multi-year strategic visions, goals, and performance metrics aligned with agency and statewide priorities.
• Skill in designing and governing standard operating procedures and managing complex service delivery systems.
• Ability to lead statewide strategies for provider supply-building, case management, payment systems, and communications, ensuring accessibility and language access.
• Ability to translate policy requirements and provider feedback into operational improvements and strategic recommendations.

Additional Considerations

Experience supporting providers in Virginia's Child Care Subsidy Program strongly preferred. Bachelor's degree or commensurate experience is preferred; Master's degree in psychology, education, public policy, human services or a similar field preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. A résumé will be accepted in lieu of a completed state application. Applications submitted via e-mail, postal service, fax or hand-delivered will not be considered. Successful candidates must pass a criminal background check. Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire. This role will require completion of a Statement of Economic Interests (SOEI), which is filed annual with the General Assembly. Reasonable accommodations are available to persons with disabilities during the application and/or interview process. For assistance call: (804) 225-2021, [TTY: 786-8389] Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.

Contact Information

Name: Human Resources

Email: humanresources@doe.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.