JOB DESCRIPTION

POSITION TITLE: Director, Clinical Engagement

DEPARTMENT: Clinical Services and Center for Healthy Families

FLSA STATUS: Exempt

PAY GRADE: 17

REPORTS TO: Vice President of Clinical and Support Services

GENERAL DESCRIPTION OF DUTIES

The Director of Clinical Engagement is responsible for senior level leadership and management of all clinical aspects of the entities in the Clinical Services division including adult services and Center for Healthy Families. S/he provides strategic leadership, operations, and quality and safety management to assure a comprehensive Clinical Support Service division for the agency. The primary purpose of this position is for growth, profitability, and operational excellence.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Responsible for assuring smooth management of all program departments through clinical leadership.
• Work with Clinical Team to oversee program design, budget development and overall planning and implementation of programs within the division, with regards to all licensure and regulatory components.
• Recruits, hires, trains, supervise and evaluate clinical direct reports.
• Works with department directors to assure that initial and ongoing training and staff development opportunities are available for staff.
• Approves or modifies evaluations or actions of subordinate directors relative to subordinate staff as appropriate.
• Oversees all aspects to clinical engagement with supervision of all clinical work to ensure alignment with state federal and regulatory requirements.
• Oversees agency intern program including collaborating with local universities, colleges, training programs.
• Ensures interns are interviewed and aligned with interests in the agency, as well as provide clinical learning opportunities.
• Develops business opportunities that further the mission and enhance the growth of the agency.
• Works with planning department, department directors, executive management and other departments as needed to develop, plan and create new programs.
• Oversees the clinical billing components to ensure alignment with regulations and accrediting bodies.
• Department to ensure that the billing process complies with a biweekly billing process.
• Oversees and monitors division wide quality assurance systems.
• Provide training to clinical staff when required to promote quality services in alignment with licensure and regulatory requirements.
• Oversees, provides and/or assures representation of CRT to and among outside agencies, community organizations, groups and individuals in order to advance a positive perception of CRT and its programs to the community.
• Assures appropriate collaboration between reporting departments and external agencies.
• Provides new opportunities to enhance and develop programs in order to assure continuous quality improvement for all division services.
• Oversees and assures positive communication between reporting departments and other CRT departments.
• Maintains effective relationships with funding agencies as well as all regional and national organizations.
• Responsible for accreditation activities including Joint Commission, Department of Public Health, Department of Children and Families, etc.
• May serve as agency liaison with external regulatory, Clinical Support planning and advisory groups and other regulatory and service agencies.

ADDITIONAL JOB FUNCTIONS

Performs other duties as assigned.

MINIMUM TRAINING EXPERIENCE AND MEDICAL CERTIFICATIONS

Education:

Master's degree in a licensed clinical field to include at minimum a LCSW or LPC. License must be in good standings.

Minimum Years of Experience:

Minimum of 7 years of experience in operations including at least 5 years at the administrative leadership level care and clinical services delivery.

Active Certification in good Standing:

Must have a valid driver’s license and clinical licensure.

Demonstrate skills:

Must possess considerable interpersonal skills; oral and written communication skills; organizational skills and analytical skills. Ability to relate to clinical personnel, medical staff and senior management. Successful track record in development and management of an integrated service continuum. Excellent ability to develop and manage operating and capital budgets within approved parameters. Ability to think in a strategic manner and execute competitive strategies in a planned and deliberate fashion. Business development acumen and entrepreneurial spirit required.

Knowledge:

Must possess considerable working knowledge of behavioral health clinic operations with IOP services for both adults and children, directing programs and operations relating to clinical and community service programs. Fluent in relevant state and federal laws, statutes and regulations pertaining to Clinical Support and related clinical programs.

Physical and TB Required:

Yes

Driving Required:

Yes, Agency Vehicle: Yes Employee’s Own Vehicle: Yes Active Driver License in good standing required upon hire and throughout employment

ADA COMPLIANCE

Physical Ability:

Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.

Sensory Requirements:

Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Environmental Factors:

Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.