Overview

Job Title: Diagnostic Imaging Clerk
Department: Diagnostic Imaging
Reports to: Diagnostic Imaging Manager, Assistant Manager
Medical, Dental & Vision benefits paid by Employer!

Compensation: Min $21.33 - Max $32.67
Schedule: Friday - Monday/ 7am - 5:30pm

Definition of Position:

Develops, plans, monitors, supports, maintains, upgrades, troubleshoot, trains, tests, integrates, and promotes PAC’s systems throughout the organization. Provides operational supervision of the specific medical informatics and imaging records applicable to this system. Builds support articles and assist in training superusers within system. Liaison between Diagnostic imaging and customers to plan for increased adoption of imaging in the clinical environment. Key systems and platforms that this position support are: Intelerad PAC’s, Nuance Powerscribe 360, UltraGateway Dicom Router, Modlink, Viewpoint/Viewforum, and Radiant Epic application.

Responsibilities

Essential Job Functions:

• Answers phone calls.
• Urgent appointment scheduling.
• Appointment reminder calls.
• Downloads of images for Histosonic patients.
• Coordinates and scheduling of IR procedures. Including sedation.
• Reschedule no-shows and cancellations.
• Create and maintain EPIC scheduling templates.
• Following up with mammography biopsy patients.
• Assist staff with getting correct orders.
• Explaining and dispensing prep kit for PET/CT patients.
• The employee supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Performs other related duties as assigned.

Qualifications

Education

Required: High school diploma or equivalent.
Preferred: Associate degree minimum in a related field (Radiologic Technology) or may substitute an equivalent combination of education and experience.

Licenses/ certifications/ registrations

Required: None required.
Preferred: NA

Experience

Required: At least 2-3 years’ relevant computer information systems and software applications experience working in a hospital clinical department (i.e. Nursing, Lab Radiology, Pharmacy) and/or medical group specialist (i.e. Family or Internal medicine, Pediatrics, OB/GYN, etc.) with significant exposure to and knowledge of that area’s operating policies and procedures.
Preferred: Experience with EMR (Radiant) applications is preferred with proven Epic build, support and implementation experience a plus.

Other

Able to key data with accuracy and speed.
Able to see and hear by means of the written and spoken word.
Capable of lifting books, files, and equipment weighing up to 25 pounds.

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

Working Conditions:

This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required. The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.