Development coordinator

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Job Roles

• Responsible for maintaining and managing the donor relationship management (CRM) database, including donor records, gift histories, contact information, donor communications, and stewardship activities.
• Processes organizational donations, sponsorship payments, and pledges, including the preparation and distribution of acknowledgment letters and coordination of financial reporting.
• Generates and analyzes donor reports, giving histories, fundraising data, and donor trends to support development initiatives and fundraising efforts.
• Maintains accurate donor records and ensures data integrity, consistency, and confidentiality within the CRM system (DonorPerfect).
• Coordinates donor stewardship activities, including thank-you calls, cards, emails, letters, year-end giving statements, donor recognition, and other organization-approved communications.
• Supports the development and distribution of donor-facing communications, including impact reports, newsletters (Adelante), event invitations, and fundraising materials.
• Supports the development and production of Adelante, the Development Department's bi-monthly e-newsletter, including coordinating content, gathering impact stories, drafting donor-focused communications, and collaborating with internal departments to highlight the impact of philanthropic support.
• Works with program teams and other departments to identify and develop compelling stories, patient experiences, and program outcomes that demonstrate FHCSD's impact and strengthen donor engagement and stewardship efforts.
• Works with the Development team to maintain and strengthen relationships with current donors, corporate sponsors, foundations, and community partners.
• Tracks donor engagement, sponsorship commitments, stewardship activities, and follow-up communications to support donor retention and relationship-building efforts.
• Coordinates planning and logistics for fundraising events, including quarterly Spirit of the Barrio luncheons, ribbon-cutting ceremonies, and other departmental initiatives.
• Responsible for event-related logistics, including vendor coordination, registration, invitations, guest lists, event materials, timelines, and on-site support.
• Coordinates with internal departments and external partners to ensure successful implementation of events and donor engagement activities.
• Supports sponsorship fulfillment, including tracking sponsor benefits, recognition commitments, and post-event communications.
• Utilizes project management platforms to organize departmental workflows, track progress, and support effective communication and accountability.
• Coordinates regularly with cross-functional teams within FHCSD, including Marketing, Finance, Grants Management, Patient Engagement, and other departments as needed.
• Maintains organized departmental files, donor correspondence, sponsorship agreements, event records, and related documentation.
• Supports the Philanthropy & Foundation Relations Manager with donor research, meeting preparation, scheduling, correspondence, and follow-up activities.
• Identifies opportunities to improve departmental processes, database functionality, project workflows, and operational efficiency.

Other Requirements: Travel to meetings and events as necessary. Work occasional nights and weekends, as necessary, to attend/host/support events. Must have access to reliable transportation and ability to travel to meetings or events at different locations.

Performs other duties as assigned.

Education/Certifications/Licenses/Registrations

Bachelor's degree from an accredited 4-year university preferred.

Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required.

DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle-related suspensions/reinstatements; No DUI, reckless or felony driving within 7 years.

Experience/Specialized Skills (Including Language)

A minimum of 2 years of experience in nonprofit development, donor relations, fundraising operations, event coordination, administrative support, or related field preferred.

Demonstrated experience with donor relationship management (CRM) systems, preferably DonorPerfect, including data entry, gift processing, donor reporting, and database management.

Demonstrated writing and storytelling skills, with the ability to translate program information, outcomes, and organizational achievements into engaging, donor-focused communications.

Experience with project management software, preferably Asana, to coordinate projects, track deadlines, and manage departmental workflows.

Demonstrated experience coordinating fundraising events, donor stewardship activities, and special projects.

Previous experience processing charitable contributions, preparing donor acknowledgments, and maintaining donor records.

Experience with donor databases and analyzing giving trends to support fundraising and stewardship initiatives.

Skilled in full Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.).

Experience with Constant Contact and Canva, or similar communication and design platforms preferred.

Strong written and verbal communication skills, including professional correspondence and proofreading.

Exceptional organizational and time-management skills, with strong attention to detail.

Demonstrated project management and implementation skills, with the ability to work independently, manage multiple projects and competing priorities, and meet deadlines.

Ability to demonstrate professional ethics, including approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration; accepting responsibility for own actions; and following through on commitments.

Ability to maintain confidentiality and exercise sound judgment when handling donor and organizational information.

Ability to interpret guidelines and procedures, identify problems, and recommend appropriate solutions.

Ability to work well in both a team-based environment and independently.

Ability to demonstrate a professional, positive, and proactive attitude while working effectively with diverse internal and external stakeholders, including donors, volunteers and vendors, with a willingness to learn, adapt, and develop new skills.

Ability to demonstrate a high level of integrity, emotional intelligence, organizational maturity, trustworthiness, flexibility, and compassion necessary to support the mission and goals of FHCSD.

Note: all applicants will be tested for proficiency in M/S Suite, CRM knowledge, knowledge of design platforms, composition skills, grammar, punctuation, spelling and WPM.

We are excited to share that the salary range for this position is: 70,304.00 - 88,751.00

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.