SpikeIT Global Solutions, Inc.

·last month

SpikeIT Global Solutions, Inc.

·last month

Desktop support - night shift - onsite.

Apply now

Location

onsite, Newark, NJ, United States

Commitment

Full Time

Level

Middle (2-4 years)

Required skills

Windows AdOffice 365DhcpDnsLan/WanTicketing SystemAsset ManagementVendor CoordinationCustomer ServiceCommunication SkillsHardware TroubleshootingSoftware TroubleshootingScriptingItilAirwatch Mdm

Job Description

Company Description

Job Description

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

Requirements:

4–6 years’ experience or college degree
Windows AD, Office 365, DHCP, DNS, LAN/WAN
Ticketing system, asset management, vendor coordination
Strong customer service and communication skills
Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Ready to join the team?

Apply now

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Sun
- 1:00 PM - 2:00 PM
  Senior Product Manager Interview
  Sarah Jenkins
- 2:30 PM - 3:00 PM
  Initial Interview
  Alex Chen
Mon
- 11:00 AM - 11:15 AM
  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
  Sophie L.
Tue
- 1:20 PM - 1:45 PM
  Introductory Interview
  Marta W.
- 2:30 PM - 3:00 PM
  Kick-off Interview
  Daria (HR)
Wed
- 1:00 PM - 1:45 PM
  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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Desktop support - night shift - onsite.

Required skills

Job Description

Company Description

Job Description

Requirements:

Additional Information

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
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Stop wasting hours
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Frequently Asked
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