Overview

Dental Treatment Coordinator

We are seeking a personable and organized Dental Treatment Coordinator to join our team. In this role, you will guide patients through their treatment journey by reviewing recommended care, discussing financial options, coordinating scheduling, and helping create a smooth and positive patient experience from consultation through completion of treatment.

We are a patient focused dental practice committed to providing high quality, personalized care in a welcoming and supportive environment. Our team values compassion, professionalism, and creating an exceptional experience for every patient.

Schedule: Full Time, Monday/Wednesday 7:30am-5:00pm, Tuesday/Thursday 7:30am-4:00pm and Friday 7:30am-noon

Responsibilities

• Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations
• Coordinate scheduling of treatment appointments based on provider availability and patient needs
• Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns
• Review payment options, process financial arrangements, and collect payments as needed
• Follow up with patients regarding pending treatment and ensure timely case acceptance
• Maintain accurate documentation of treatment plans and communication
• Serve as a liaison between the provider and patient to facilitate understanding and trust
• Educate patients on the importance and value of proposed treatments
• Maintain compliance with HIPAA and other privacy regulations
• Assist with front desk duties as needed

Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• 1+ years of experience in a dental administrative role

Preferred Skills

• Familiarity with dental treatment planning and insurance coordination
• Excellent communication and presentation skills
• Compassionate, patient-focused demeanor
• Strong organizational and time-management abilities
• Experience with dental practice management software
• Ability to explain complex information in a clear and supportive way
• Understanding of dental procedures, codes, and insurance plans
• Knowledge of HIPAA and regulatory requirements

We Offer

Competitive Compensation

Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $25-$29 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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