Delivery supervisor - the odom corporation

Job Description

This position directly supervises assigned delivery staff and includes training, planning, informing, and directing work, appraising performance, rewarding, and disciplining, addressing complaints, and resolving problems through superior leadership.

Essential Duties & Responsibilities

• Is responsible for vacation and personal leave coverage for delivery staff.
• Reads and efficiently works from routing manifest to delivering products to customers using truck, forklift, pallet jack and/or hand truck.
• Accurately records invoices, credits, or other instructional information on the truck route manifest, complying with any special instructions for proper and efficient delivery.
• Safely and efficiently delivers product to customer per instructions on manifest.
• Collects money from customers, makes change, and records transactions on customer receipt.
• Maintains accurate records of route, follows check-in procedures, verifying accurate payment for invoices and checks in any returned product.
• Assists customers during delivery as needed.
• Follows correct procedures to document customer receipt of product, omission, or error; collect payment as appropriate.
• Listen to service complaints.
• Place stock on shelves or racks.
• Collects or picks up empty containers, rejects, or unsold merchandise.
• Issues or obtains customer signature on receipt for pickup or delivery.
• Perform pre-trip/post-trip inspection of assigned vehicle and complete pre-trip/post-trip report; distribute as directed.
• Suggests and implements ways for the warehouse and company to improve profits, improve quality, and improve service.

Job Requirements

• CDL class A required
• Clean driving record, no SR22 insurance.
• Copies of your CDL and DMV record required prior to start.
• Excellent communication, both written and verbal.
• Beverage delivery experience preferred.
• Good customer relations skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job. Must regularly lift and/or move up to 50 pounds and will occasionally lift and/or move up to 170 pounds (full beer kegs). Operates a pallet jack and hand cart to transport products all in a safe manner.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate, occasionally high due to outside related environmental noises. Will work in inclement temperatures and weather conditions.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE.