Cybersecurity technician

Are you ready to join an industry leader with a strong foundation of success? After 80 years of operation, Kenworth Sales Company’s commitment to excellence in every aspect of our business is stronger than ever. We have achieved PremierCare Gold certification for all our service locations. Our TRP parts stores are also nationally recognized for outstanding Customer service. Join a team that is recognized for being a world-class dealer of The World’s Best trucks!

Kenworth Sales Co. is looking for a Cybersecurity Technician to join our Salt Lake City, UT team. Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

JOB SUMMARY:

The primary function of the Cybersecurity Technician is to investigate alerts and provide support for incident response. The technician reviews generated alerts, correlates events, and contextualizes data to assess the severity and scope of potential threats, determining whether they are true positives or false positives. They are responsible for escalating critical findings to the Security Administrator. This role requires maintaining and strengthening our security posture across endpoints, servers, cloud services, and network infrastructure, with a strong emphasis on threat detection, incident response, and proactive defense strategies.

DUTIES AND RESPONSIBILITIES:

This role is critical in providing initial support related to security alerts, ensuring customer and end-user information is protected, and facilitating the proper response to cybersecurity incidents. Please note that the responsibilities outlined below are not exhaustive, and additional duties may be assigned as needed.

• Assist with incident response, as well as monitor, triage, and respond to security alerts using Microsoft Defender XDR and Microsoft Sentinel.
• Investigate and escalate suspicious activity flagged by Abnormal Security, Defender for Office 365, and other threat detection tools.
• Assist in developing and tuning Sentinel analytics rules, workbooks, and playbooks to improve threat visibility and automate response actions.
• Research and provide feedback on patching operations across endpoints and servers using Microsoft Autopatch, Azure Update Management, Azure Arc, and PDQ Connect.
• Participate in internal meetings, including collaborating with IT and infrastructure teams to identify, assess, and remediate vulnerabilities using internal tools and external threat intelligence.
• Help secure Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and OneDrive.
• Assist in configuring and maintaining endpoint protection policies, attack surface reduction rules, and device compliance baselines.
• Conduct threat research by analyzing emerging threats and vulnerabilities to improve incident identification, including proactive creation of Indicators of Compromise (IOCs).
• Contribute to Microsoft Purview initiatives, including eDiscovery, Audit, Data Loss Prevention (DLP), and Data Security Posture Management (DSPM).
• Support the development and enforcement of policies across our ecosystem, encompassing both Microsoft Purview configurations and formal company-wide written policies.
• Maintain detailed documentation for security procedures, incident response workflows, and configuration changes.
• Create and deliver user training and awareness programs to promote cybersecurity best practices across the organization.

QUALIFICATIONS:

• Ability to read, write, and comprehend English instructions and information.
• High School Diploma or GED equivalent (required).
• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field is preferred.
• Strong organizational and communication skills.
• Minimum of two years of experience in a cybersecurity or IT role (required).
• Experience in an organization with a strong emphasis on security practices and compliance is preferred.
• Hands-on experience with Microsoft security tools such as Defender XDR, Sentinel, and Purview is a plus.

WORKING CONDITIONS:

This position involves both sedentary and physically demanding tasks. For part of the shift, s/he will work at a desk in an office setting, doing paperwork, filing, including use of computer monitor and telephone. For part of the shift, s/he will climb stairs, climb in and out of vehicles, stand, stoop, kneel, crouch, and reach, moving about the dealership facility to communicate with managers, employees and customers. Will be exposed to noise, dust, exhaust fumes and a variety of other hazardous and non-hazardous materials. Must be able to lift up to 50 lbs. unassisted on a regular basis.

BENEFITS:

Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability – Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence – Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply!

About the company:

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.