1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Location
onsite, Chicago, IL, United States
Salary
$80k – $90k/yr
Commitment
Full Time
Level
Junior (<2 years)
The MANIAC Lab, located within the Enrico Fermi Institute of the Physical Sciences Division at the University of Chicago, builds and operates advanced cyberinfrastructure for scientific instruments investigating the fundamental mysteries of nature. The Lab operates data-intensive high-throughput computing facilities that are part of a global computing grid used to reconstruct and analyze particle collisions recorded by the ATLAS detector at the Large Hadron Collider (LHC) at CERN in Geneva, Switzerland (https://atlas.cern). The Lab also serves as a gateway for U.S. researchers to national cyberinfrastructure resources through the Open Science Grid Consortium (OSG) and the Institute for Research and Innovation in Software for High Energy Physics (IRIS-HEP).
The Lab operates the NSF Shared Tier 3 Analysis Facility (https://af.uchicago.edu). The facility supports ATLAS physicists analyzing the complete LHC Run 2 and Run 3 datasets as the collaboration prepares for the High-Luminosity LHC (HL-LHC), which begins with Run 4 around 2030. It provides computing infrastructure and services for the South Pole Telescope (SPT-3G) and operates a worldwide distributed data network for the XENON dark matter search experiment at the Gran Sasso National Laboratory in Italy.
The Lab is increasingly focused on AI-enabled research computing. Its GPU platforms support machine learning training and inference, including models served through NVIDIA Triton and large language models hosted on facility hardware. The Lab has also built an agentic AI platform based on the Model Context Protocol (MCP). It gives researchers' AI assistants secure, identity-brokered access to facility services such as HTCondor, Kubernetes, Rucio, and ServiceX. The same platform supports AI-assisted facility operations, where sandboxed agents analyze operational metrics and propose corrective actions for human review.
The Lab provides the Scalable Systems Laboratory (SSL), a software testing and integration platform for IRIS-HEP. IRIS-HEP develops software and computing solutions for the HL-LHC era. Through the SSL Deployment Factory, the Lab is packaging the Kubernetes infrastructure it already operates into tested, versioned bundles that other facilities can deploy. These bundles are bootstrapped with Kubespray and managed through GitOps with Flux, and cover services such as JupyterHub, BinderHub, ServiceX, and the MCP platform. The goal is to shorten a process that currently takes months of manual work at each site.
As the Cyberinfrastructure Engineer at the MANIAC Lab within the Enrico Fermi Institute, you will report directly to Research Assistant Professor Giordon Stark. As part of our team (https://maniaclab.uchicago.edu), you will help build and operate advanced cyberinfrastructure for science collaborations such as the ATLAS experiment at the CERN LHC. These collaborations rely on data-intensive, distributed computing technologies such as HTCondor, Kubernetes, and Ceph.
The Cyberinfrastructure Engineer will help operate the storage, compute, and GPU infrastructure in the University's campus data centers. This infrastructure connects researchers to the national-scale OSG fabric and to emerging AI/ML service platforms. The work combines hands-on Linux systems administration and on-site hardware support with cloud-native operations using Kubernetes, Helm, containers, and GitOps tooling. It also involves distributed storage (Ceph via Rook, ZFS), configuration management (Puppet), and monitoring and alerting (Prometheus, Grafana).
The team is collaborative and partly distributed. We meet weekly over Zoom and coordinate daily in Slack. Team members are expected to take ownership of their work and function independently. The position is jointly supported by the ATLAS Midwest Tier 2 Center (MWT2), focused on production operations, and by IRIS-HEP, focused on building the infrastructure that enables AI agents to drive physics analysis and facility operations for the HL-LHC era.
Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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Bachelor’s degree in Computer Science, Computer Engineering, Physics or related field.
Strong experience managing Linux operating systems.
Configuration management and build systems for large numbers of computers using tools such as Puppet, Chef and Ansible.
Experience operating distributed storage at scale, particularly Ceph (including Rook on Kubernetes).
Hands-on data center hardware experience, including server diagnostics, component replacement, and working with vendor support (e.g., Dell iDRAC/warranty processes).
Experience with monitoring and alerting tools such as Nagios, Prometheus, Grafana, and Alertmanager.
Unix/Linux operating systems administration tools and shell scripts.
Distributed storage systems such as Ceph; local file systems such as ZFS.
Git version control, scripting (Bash, Python) and automation.
Knowledge and expertise in technologies such as TCP/IP and related protocols; networked file systems, including NFS.
Knowledge or experience with batch scheduling systems such as Slurm or HTCondor.
Knowledge of container technologies such as Docker, Kubernetes, Helm, OpenShift/OKD, OpenStack.
Familiarity with identity and access management (e.g., Keycloak, OAuth/OIDC).
Strong oral and written communication skills.
Initiative and capacity for teamwork and creativity.
Ability to effectively communicate and collaborate with team members, supervisors, and researchers.
Ability to manage complex technical details and switch between projects.
Ability to work independently with minimal supervision, take ownership of issues through resolution, and keep the team informed.
Comfortable collaborating in a distributed team through weekly Zoom meetings and daily Slack communication.
Knowledge or experience with Spark, Dask or Ray.
Knowledge of GitOps and cluster lifecycle tooling such as Flux, Argo CD, or Kubespray.
Experience with GPU servers, including NVIDIA drivers, CUDA, and GPU scheduling in Kubernetes or HTCondor.
Familiarity with AI/ML infrastructure, such as model serving, LLM-based tooling, or MCP, is a plus.
Able to work on-site in University data centers on a regular basis to physically install, move, and replace hardware of up to 50lbs/person.
Resume/CV (required)
Cover letter (required)
Professional Reference Information (preferred)
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Information Technology
Individual Contributor
37.5
No
No
No
Salary
FLSA Status: Exempt
$80,000.00 - $90,000.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
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