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  3. Customer Service Representative

Onsite Customer Service Representative jobs in Arkansas, USA

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  • Sun
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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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On-Site Customer Service Representative Jobs — Discover Opportunities in Arkansas

Arkansas employers are actively hiring for customer service representative on-site jobs, reflecting steady growth across retail, healthcare, and financial sectors. This role offers 293 open positions for individuals who enjoy connecting with customers face-to-face and resolving issues promptly. Companies throughout the state want reliable team members who can maintain consistent, professional communication every day.

Successful candidates bring excellent communication skills, patience, and a genuine desire to help others quickly. Employers value strong listening abilities, adaptability, and comfort using CRM software to track and resolve inquiries efficiently. A calm, positive attitude under pressure, combined with attention to detail, helps candidates stand out in this field, whether they are entry-level or experienced professionals.

On-site customer service representative vacancies in Arkansas typically involve working directly within a company's office or call center, offering hands-on training and immediate collaboration with teammates. This setup supports faster problem resolution and stronger team cohesion, which many employers prefer for maintaining consistent quality. As demand grows across multiple industries, the regional outlook for these roles remains strong and promising.

If you're ready to take the next step in your career, explore the latest customer service representative openings through Global Work AI. Whether you're new to the field or bringing years of experience, this is an excellent opportunity to join a supportive, on-site team in Arkansas. Start your journey toward a rewarding role today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a customer service representative in Arkansas?

    In Arkansas, pay for a customer service representative typically lands around the mid-$30,000s to low-$40,000s a year, though hourly rates can vary by employer, industry, and shift schedule. Larger companies, call centers, healthcare providers, and finance firms in the state often offer stronger compensation than smaller local businesses. Experience, bilingual ability, and technical support knowledge can also raise earnings. For a clearer picture, compare current listings across Arkansas and note whether benefits, bonuses, or overtime may change total pay.
  • What skills are required for a customer service representative job?

    Strong communication is the foundation, along with active listening, patience, and the ability to stay calm under pressure. Employers in Arkansas also value computer literacy, accurate data entry, problem-solving, and comfort using CRM or ticketing systems. Because this is an on-site role, teamwork and professional in-person demeanor matter as much as phone or email etiquette. Time management and attention to detail help when handling multiple accounts or service issues. Reviewing recent openings can show which technical and soft skills appear most often.
  • Do I need previous customer service experience to get hired as a customer service representative?

    Not always. Many employers in Arkansas hire entry-level candidates if they show solid people skills, reliability, and a willingness to learn. Previous customer service experience can help, but related backgrounds in retail, hospitality, reception, or administrative work often count too. For on-site customer service representative positions, hiring managers may focus on attitude, communication, and how well you handle common workplace scenarios. If you are new to the field, look closely at listings that mention training, onboarding, or transferable experience.
  • What are the main duties of a customer service representative in an on-site role?

    Day-to-day work usually includes answering questions, resolving account or product issues, documenting interactions, and directing customers to the right department when needed. In an on-site setting, a customer service representative may also handle face-to-face support, coordinate with nearby teams, and manage in-office paperwork or system updates. Employers in Arkansas often expect accurate recordkeeping, prompt follow-up, and courteous service across multiple channels. The exact balance of tasks depends on the industry, so comparing several job posts can be useful.
  • What qualifications do employers look for in a customer service representative in Arkansas?

    Most Arkansas employers look for a high school diploma or GED, clear verbal and written communication, and basic computer skills. Some roles prefer prior service work, knowledge of Microsoft Office, or familiarity with customer relationship software. For specialized industries such as healthcare, banking, or utilities, additional training or compliance awareness may be important. A dependable work history and professional references can also strengthen an application. Since expectations vary by employer, checking local job descriptions helps identify the most common requirements.
  • How does the hiring process work for a customer service representative position?

    The process usually starts with an application and résumé review, followed by a phone screen or interview to assess communication style and job fit. For on-site customer service representative roles in Arkansas, employers may also use skills tests, situational questions, or a second interview with a supervisor. Some companies check references, verify availability, and review background information before making an offer. Timelines can range from a few days to a couple of weeks, depending on urgency and the number of applicants. Watching current postings can help you see which steps are most common.
  • What career growth opportunities are available for a customer service representative?

    Many customer service representatives move into senior support, team lead, quality assurance, training, or operations roles after building experience. In Arkansas, opportunities can also open in sales support, account management, office administration, or specialized technical service, depending on the employer. Strong performers often gain access to higher pay, schedule flexibility, and more complex responsibilities over time. Some workers use the role as a stepping stone toward management or industry-specific careers. Comparing related openings can help you map out possible next steps and required experience.

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293 jobs found

  • Arisa Health

    Arisa Health

    Today

    Customer service representative - jonesboro clinic (dasep)

    Arisa Health is seeking candidates to fill a Customer Service Representative position in Jonesboro, AR. The Customer Service Representative will answer all DASEP calls and process all DASEP payments....

    onsite, Jonesboro, AR, United States
    Full TimeJunior (<2 years)
  • FAB&T

    FAB&T

    Today

    Full time customer service representative, gravel ridge branch

    GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...

    onsite, Jacksonville, AR, United States
    Full TimeJunior (<2 years)
  • America's CAR-MART, Inc.

    America's CAR-MART, Inc.

    Today

    Vsc customer service rep

    VSC CUSTOMER SERVICE REPRESENTATIVE DRIVE EXCEPTIONAL CUSTOMER SUPPORT BEHIND OUR VEHICLE SERVICE CONTRACT PROGRAM At Car-Mart, we are committed to delivering outstanding service and support...

    onsite, Rogers, AR, United States
    $32k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    a day ago

    Customer service rep(05827) 2702 west main russellville,, ar

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Russellville, AR, United States
    Part TimeJunior (<2 years)
  • Baptist

    Baptist

    2 days ago

    Coordinator-customer service: endocrinology

    Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely...

    onsite, Jonesboro, AR, United States
    Full TimeJunior (<2 years)
  • CSBank

    CSBank

    2 days ago

    Customer care center representative

    Customer Care Center Representative CS Bank is actively seeking a highly self-motivated individual to join our bank family. This Full-time , Customer Care Center Representative position is the...

    onsite, Berryville, AR, United States
    Full TimeJunior (<2 years)
  • Gas Express LLC

    Gas Express LLC

    3 days ago

    Csr cust srv rep

    Summary Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash...

    onsite, North Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Gas Express LLC

    Gas Express LLC

    3 days ago

    Csr customer service representative 3rd shift

    Description Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance,...

    onsite, North Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • C

    cc541c26-a8e7-447a-bc2d-16cf35958c4d

    3 days ago

    Customer service representative

    About BTC Bank BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional...

    onsite, Pocahontas, AR, United States
    Full TimeEntry with Degree
  • FAB&T

    FAB&T

    5 days ago

    Part time customer service representative, gravel ridge branch

    GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...

    onsite, Jacksonville, AR, United States
    Part TimeJunior (<2 years)
  • Merchants Metals LLC

    Merchants Metals LLC

    6 days ago

    Customer service representative

    Start Your Career in Manufacturing Customer Service Are you looking for an opportunity to build a long-term career with a company that will invest in your development? Merchants Metals is seeking a...

    onsite, Harrison, AR, United States
    $30k/yrFull TimeJunior (<2 years)
  • Ennen Eye Center

    Ennen Eye Center

    7 days ago

    Patient services representative - ophthalmology

    Patient Services Representative Ennen Eye Center Ennen Eye Center is looking for a friendly, motivated, and patient-focused individual to join our team as a Patient Services Representative! At Ennen...

    onsite, Fort Smith, AR, United States
    Full TimeJunior (<2 years)
  • Grand Savings Bank

    Grand Savings Bank

    7 days ago

    Teller/customer service rep

    The Teller/Customer Service Representative serves as the face of Grand Savings Bank by providing exceptional customer service and building lasting relationships with our customers. This position is...

    onsite, Bentonville, AR, United States
    Full TimeJunior (<2 years)
  • Walton Arts Center

    Walton Arts Center

    9 days ago

    Box office ticket representative full time

    About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts...

    onsite, Fayetteville, AR, United States
    Full TimeJunior (<2 years)
  • Bryce Corporation

    Bryce Corporation

    9 days ago

    Account representative

    Summary: Manage targeted customer accounts and exercise significant discretion and independent judgement to make tactical and strategic decisions regarding those accounts. This includes customer...

    onsite, Searcy, AR, United States
    Full TimeJunior (<2 years)
  • PAM Transport

    PAM Transport

    9 days ago

    Customer service assistant

    Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance. About Us PAM Transport was founded in Tontitown,...

    onsite, Tontitown, AR, United States
    $36k – $42k/yrFull TimeNo Skills
  • Ozarks Electric Cooperative

    Ozarks Electric Cooperative

    10 days ago

    Member relations representative

    Ozarks Electric, headquartered in Fayetteville, Arkansas with offices in Springdale, Arkansas, Stilwell and Westville Oklahoma incorporated in 1938, is a member-owned electric cooperative, serving...

    onsite, Fayetteville, AR, United States
    Full TimeJunior (<2 years)
  • Rausch Companies

    Rausch Companies

    11 days ago

    Customer service superintendent

    Are you a hands-on problem solver who enjoys working with people, coordinating repairs, and making sure homes are at their best? As a Customer Service Superintendent, you’ll be the go-to person for...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Stonebriar Auto Services LLC

    Stonebriar Auto Services LLC

    12 days ago

    Customer service advisor - fayetteville ar

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in...

    onsite, Fayetteville, AR, United States
    Full TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    13 days ago

    Seasonal customer service associate ($13-14$)

    Seasonal Customer Service Associate At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters...

    onsite, Rogers, AR, United States
    $26k – $28k/yrPart TimeJunior (<2 years)
  • Arisa Health

    Arisa Health

    14 days ago

    Customer service representative - mountain home clinic

    Arisa Health is seeking candidates to fill a Customer Service Representative position in Mountain Home, AR. The Customer Service Representative will schedule appointments on behalf of therapists, run...

    onsite, Mountain Home, AR, United States
    Full TimeJunior (<2 years)
  • First Western Bank

    First Western Bank

    14 days ago

    Customer service representative - booneville

    First Western Bank is currently seeking a Customer Service Representative for our Booneville Location. Customer Service Representatives are the face of our company, serving as the spirit of our...

    onsite, Booneville, AR, United States
    Full TimeJunior (<2 years)
  • Central Hudson

    Central Hudson

    15 days ago

    Customer service representative

    Benefits: Competitive Compensation Medical, Dental, and Vision insurance 401(k) Retirement Savings Plan with substantial company match Life and Travel Insurance Tuition Assistance Paid Holidays and...

    onsite, Poughkeepsie, AR, United States
    $65k – $77k/yrFull TimeJunior (<2 years)
  • ID Logistics US

    ID Logistics US

    15 days ago

    1st shift copack customer service

    Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with...

    onsite, Barling, AR, United States
    $37k/yrFull TimeMiddle (2-4 years)
  • Stonebriar Auto Services LLC

    Stonebriar Auto Services LLC

    16 days ago

    Customer service advisor - fort smith ar3

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in...

    onsite, Fort Smith, AR, United States
    Full TimeEntry with Degree
  • Scott Petroleum Corporation

    Scott Petroleum Corporation

    16 days ago

    Customer service representative - gassville, ar

    Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences. Job Description Scott Petroleum is seeking a CSR...

    onsite, Gassville, AR, United States
    Full TimeJunior (<2 years)
  • Stonebriar Auto Services LLC

    Stonebriar Auto Services LLC

    16 days ago

    Customer service advisor - centerton ar

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in...

    onsite, Centerton, AR, United States
    Full TimeJunior (<2 years)
  • MYGRANT GLASS COMPANY INC

    MYGRANT GLASS COMPANY INC

    19 days ago

    Auto parts counter representative - b062 little rock, ar

    Now Hiring: Customer Service Representative Location: Little Rock, AR | Schedule: Full-Time, Non-Exempt (M–F Dayshift w/ Rotating Saturdays) Serve with Excellence. Support with Care. At Mygrant...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Heartland Tommy’s

    Heartland Tommy’s

    20 days ago

    Customer/guest service associate - springdale, ar

    Job Summary The Customer/Guest Service Specialist will interact with the company's guests and customers by addressing inquiries and resolving complaints, generally providing a higher level of...

    onsite, Springdale, AR, United States
    $26k – $27k/yrPart TimeEntry with Degree
  • Ritter Communications

    Ritter Communications

    21 days ago

    Customer care representative

    Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center...

    onsite, Jonesboro, AR, United States
    Full TimeJunior (<2 years)
  • SCOTT FAMILY AMAZEUM

    SCOTT FAMILY AMAZEUM

    22 days ago

    Customer service associate (pt)

    Job Details: Job Location: Scott Family Amazeum - Bentonville, AR Position Type: Part Time Education Level: None Salary Range: $12.00 - $12.00 Hourly Travel Percentage: None Job Shift: Weekdays,...

    onsite, Bentonville, AR, United States
    $24k/yrPart TimeJunior (<2 years)
  • Department of State Headquarters

    Department of State Headquarters

    22 days ago

    Customer service analyst

    Summary This position is located in a Passport agency or center where the incumbent serves as a Customer Service Analyst responsible for planning and implementing a comprehensive customer service...

    onsite, Hot Springs, AR, United States
    $90k/yrFull TimeJunior (<2 years)
  • Aaron's Sales & Leasing

    Aaron's Sales & Leasing

    25 days ago

    Customer service representative

    Description Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct...

    onsite, Jacksonville, AR, United States
    Full TimeJunior (<2 years)
  • Mach 1 Stores

    Mach 1 Stores

    a month ago

    Cashier / customer service associate - marion north and south

    CASHIER/CUSTOMER SERVICE/FOOD SERVICE EARN $15.00 PER HOUR WITH A 25 CENT PAY INCREASE EVERY 3 MONTHS IN THE FIRST YEAR $15.50 FOR 3RD SHIFT OR ASSISTANT MANAGER FOOD/DRINK/FUEL DISCOUNTS FREE...

    onsite, Marion, AR, United States
    $30k/yrPart TimeJunior (<2 years)
  • Unifi

    Unifi

    a month ago

    Airport customer service supervisor - xna

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Northwest Arkansas, AR, United States
    $38k/yrFull TimeJunior (<2 years)
  • Unifi

    Unifi

    a month ago

    Airport customer service agent -ft

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Little Rock, AR, United States
    $33k/yrFull TimeEntry with Degree
  • Kawneer

    Kawneer

    a month ago

    Customer service coordinator (csc)

    Arconic is currently in search of a Customer Service Coordinator to join our Kawneer Team based in Springdale, Arkansas. At Arconic, we take pride in our work and our innovative products and...

    onsite, Springdale, AR, United States
    Full TimeJunior (<2 years)
  • Envoy Air Inc.

    Envoy Air Inc.

    a month ago

    Part-time customer service agent

    Overview Come and work for Envoy Air, an American Airlines Group Company, at (Bill and Hillary Clinton National Airport) and watch your career take off! You will join a stable, FUN, secure, and...

    onsite, Little Rock, AR, United States
    $33k/yrPart TimeEntry with Degree
  • Sharecare

    Sharecare

    a month ago

    On-site customer service representative - little rock, ar

    Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • FARMERS BANK & TRUST

    FARMERS BANK & TRUST

    a month ago

    Customer contact center rep - operations center

    Job Details: Job Location: Operations - Magnolia, AR Salary Range: Undisclosed General Purpose of Position: This position is responsible for providing customer service in a contact center environment...

    onsite, Magnolia, AR, United States
    Full TimeEntry with Degree

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