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  3. Customer Service Assistant

Onsite Customer Service Assistant jobs in Maine, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Customer Service Assistant Jobs in Maine — On-Site Opportunities Await

Maine businesses are actively seeking a dedicated customer service assistant to join their on-site teams and deliver outstanding client support. With 428 open positions available, this is an excellent time to explore customer service assistant vacancies in a growing local market. Companies across the state value professionals who can provide prompt, friendly, and effective solutions to everyday customer needs.

The most successful candidates bring strong communication skills, patience, and a genuine interest in helping others solve problems efficiently. Familiarity with customer relationship management tools, basic data entry, and multitasking under pressure are highly valued abilities for these customer service positions. Employers also look for a positive attitude, reliability, and the ability to work well within a team-oriented, on-site environment where face-to-face interaction matters.

On-site work remains the standard for this role in Maine, as many employers prioritize in-person collaboration and direct engagement with walk-in or phone-based customers. The regional job market shows steady demand for customer service assistant jobs in Maine, particularly in retail, healthcare, and local service industries. Businesses throughout the state continue to hire a customer service assistant to strengthen their front-line support teams and improve overall client satisfaction.

If you are ready to start a rewarding career helping others, now is the perfect moment to pursue customer service assistant jobs in Maine. Browse current listings on Global Work AI and take the next step toward a fulfilling on-site role where your skills truly make a difference every day.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a customer service assistant in Maine?

    In Maine, pay for a customer service assistant commonly falls around the mid-$30,000s to low-$40,000s per year, though hourly rates can vary by employer, shift, and experience. Entry-level roles in retail, healthcare, call centers, and administrative settings may start lower, while candidates with strong communication skills or bilingual ability can earn more. On-site positions in larger Maine markets or busy seasonal businesses may also offer higher wages or overtime. Review current postings to compare base pay, benefits, and schedule details before applying.
  • What skills and qualifications are required for a customer service assistant job?

    Employers in Maine usually look for clear communication, patience, problem-solving, and the ability to stay organized in a fast-paced setting. A high school diploma or GED is often preferred, and previous customer-facing experience can be helpful but is not always required for a customer service assistant role. Strong phone etiquette, basic math, and accurate recordkeeping matter too. Because this is an on-site position, reliability and teamwork are important. Checking job ads can help you match your background to the most common requirements.
  • What are the main duties of a customer service assistant?

    Day to day, a customer service assistant typically helps answer questions, resolve routine concerns, process requests, and direct people to the right department or resource. In Maine workplaces, duties may also include handling invoices, updating customer records, scheduling appointments, or supporting front-desk operations. The work often involves balancing face-to-face service with phone and email follow-up, especially in on-site roles. Accuracy, a calm manner, and quick response times are valued. Reading related job descriptions can show how responsibilities vary by industry.
  • What software or systems should a customer service assistant know before applying?

    Many employers in Maine expect familiarity with common office and service tools, even if training is provided after hiring. A customer service assistant may use Microsoft Office or Google Workspace, email platforms, scheduling tools, and customer relationship management systems such as Salesforce, Zendesk, or similar ticketing software. Point-of-sale systems, data entry programs, and basic spreadsheets are also common in on-site roles. Knowing how to navigate these tools can strengthen your application, so it helps to compare software requirements across current listings.
  • What does the hiring process look like for a customer service assistant position in Maine?

    Most employers in Maine follow a fairly standard process: application review, a phone or video screening, and one or more interviews focused on communication, availability, and problem-solving. For a customer service assistant job, some companies also include skills tests, role-play scenarios, or background checks before making an offer. On-site positions may move quickly if staffing needs are immediate, especially in retail or seasonal settings. It is smart to prepare examples of past service situations and check how each employer structures the next step.
  • What work conditions should I expect in an on-site customer service assistant job?

    An on-site customer service assistant role usually means working in a set location with regular in-person interaction, fixed hours, and close coordination with coworkers or supervisors. In Maine, that can include standing for part of the shift, handling busy periods, and adapting to seasonal demand in industries like retail, healthcare, or hospitality. The pace may be steady to fast, depending on the employer. Many workplaces also expect professional dress, punctuality, and dependable attendance. Reviewing schedule expectations can help you judge fit before applying.
  • Are there opportunities for career growth from a customer service assistant role?

    Yes. A customer service assistant position can be a practical entry point into office support, client relations, operations, or team leadership. In Maine, strong performance may lead to promotions such as customer service representative, senior support specialist, front desk supervisor, or administrative coordinator. Some workers later move into sales, account management, or office management after gaining experience with systems and customer communication. Building consistency, product knowledge, and problem-solving skills can open more paths, so it helps to compare openings with related roles as you plan ahead.

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428 jobs found

  • Indiana Farm Bureau Insurance

    Indiana Farm Bureau Insurance

    a day ago

    Customer experience associate - linton

    Responsibilities: Works closely with customers and discusses our discounts. Resolves issues about any of our discounts or programs. Reaches out to customers and sets appointments. Cross-sells to our...

    onsite, Bloomfield, IN, United States
    Full TimeMiddle (2-4 years)
  • Sun Tan City - STC New England

    Sun Tan City - STC New England

    2 days ago

    Retail sales associate

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Benefits & Perks: Pay: $15.75 to...

    onsite, Augusta, ME, United States
    $32k – $36k/yrPart TimeJunior (<2 years)
  • Berlin City Toyota

    Berlin City Toyota

    2 days ago

    Automotive main line customer service advisor

    Are you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Toyota seeks a...

    onsite, Portland, ME, United States
    $90k/yrFull TimeJunior (<2 years)
  • Central Maine Healthcare Corporation

    Central Maine Healthcare Corporation

    3 days ago

    Customer service representative

    Overview Title: Customer Service Representative Department: Patient Accounting Full Time , Night Schedule: 8 hour shift Location: Central Maine Medical Center 29 Lowell Street, Lewiston, Maine 04240...

    onsite, Lewiston, ME, United States
    $37k – $46k/yrFull TimeJunior (<2 years)
  • LIVING INNOVATIONS SUPPORT SERVICES LLC

    LIVING INNOVATIONS SUPPORT SERVICES LLC

    3 days ago

    Administrative assistant

    Job Details: Job Location: Machias Office - Machias, ME Education Level: High School or GED Salary Range: $18.00 - $19.00 Hourly Living Innovations jobs have purpose built in. They’re not ordinary –...

    onsite, Machias, ME, United States
    $36k – $38k/yrFull TimeNo Skills
  • State of Maine

    State of Maine

    3 days ago

    Customer representative specialist mv branch - bureau of motor vehicles

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Augusta, ME, United States
    $40k – $57k/yrFull TimeJunior (<2 years)
  • Haffner's

    Haffner's

    5 days ago

    Convenience store assistant manager- hampden

    Job Overview Haffner’s is seeking an Assistant Store Manager to provide customers with a satisfying shopping experience. Our Assistant Store Manager assists the Store Manager in implementing the...

    onsite, Hampden, ME, United States
    $36k – $46k/yrFull TimeNo Skills
  • Circle K

    Circle K

    5 days ago

    Amato's qsr store assistant, full time

    Store 4707090Q: 103 US Route 1 Byp, Kittery, Maine 03904 Shift Availability Days and Evenings Time Type Full time The position includes, but is not limited to, the following essential job duties,...

    onsite, Kittery, ME, United States
    $35k – $36k/yrFull TimeJunior (<2 years)
  • Circle K

    Circle K

    5 days ago

    Customer service rep/cashier

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...

    onsite, Kittery, ME, United States
    $30k/yrFull TimeEntry with Degree
  • CATHOLIC CHARITIES MAINE

    CATHOLIC CHARITIES MAINE

    6 days ago

    Receptionist - front desk

    Job Details: Job Location: Lewiston - Lewiston, ME Salary Range: $18.56 - $19.20 Hourly Job Shift: Day Catholic Charities Maine is hiring a Receptionist for the Front Desk. This position is the...

    onsite, Lewiston, ME, United States
    $37k – $39k/yrPart TimeJunior (<2 years)
  • The Inland Real Estate Group of Companies

    The Inland Real Estate Group of Companies

    6 days ago

    Assistant general manager #9150/9151

    Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable...

    onsite, Falmouth, ME, United States
    $36k – $43k/yrFull TimeNo Skills
  • State of Maine

    State of Maine

    7 days ago

    Human services enforcement assistant

    If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...

    onsite, Sanford, ME, United States
    $40k – $56k/yrFull TimeJunior (<2 years)
  • Belfast Community Co-op

    Belfast Community Co-op

    7 days ago

    Customer service specialist

    Customer Service Specialist The Belfast Community Co-op is looking to fill a newly created role: Customer Service Specialist! The Customer Service Specialist is responsible for ensuring a positive...

    onsite, Belfast, ME, United States
    $39k/yrFull TimeJunior (<2 years)
  • Partners Bank

    Partners Bank

    8 days ago

    Assistant branch manager i (bank)/req #1205 onsite only

    Assistant Branch Manager I Department: Branch Administration Reports to: Market Manager Supervises: Teller and Customer Service Staff Status: Full-time / Exempt / On-Site Only Must already be...

    onsite, Waterboro, ME, United States
    Full TimeLead / Manager
  • Franklin Savings Bank

    Franklin Savings Bank

    8 days ago

    Customer service representative ii, rangeley

    Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated...

    onsite, Rangeley, ME, United States
    $40k – $46k/yrFull TimeJunior (<2 years)
  • Service Experts

    Service Experts

    9 days ago

    Assistant general manager

    Welcome! The Assistant General Manager supports the General Manager in directing and coordinating the total activities of the service center. Provides leadership to personnel and key processes of the...

    onsite, Scarborough, ME, United States
    Full TimeLead / Manager
  • Androscoggin Bank

    Androscoggin Bank

    9 days ago

    Client service representative

    CLIENT SERVICE REPRESENTATIVE Lisbon Falls Branch - Full Time (40 hours/week) Are you looking for a career that gives you work life balance and a normal, full time schedule? Are you looking for...

    onsite, Lisbon Falls, ME, United States
    $42k – $44k/yrFull TimeJunior (<2 years)
  • Renovo Solutions

    Renovo Solutions

    9 days ago

    Administrative assistant

    Why Renovo? Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company....

    onsite, Danville, ME, United States
    Full TimeJunior (<2 years)
  • Cunningham Security Systems

    Cunningham Security Systems

    10 days ago

    Customer care coordinator – alarm & security systems

    Position Overview Customer Care Coordinator – Alarm & Security Systems Cunningham Security | Wiscasset, ME $20–$22 per hour | Full-Time, On-Site Monday–Friday | 8:00 a.m.–5:00 p.m. Be a helpful...

    onsite, Wiscasset, ME, United States
    $40k – $44k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    10 days ago

    Sales associate, holden ma

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely,...

    onsite, Holden, ME, United States
    $30k – $38k/yrPart TimeJunior (<2 years)
  • Signet Jewelers

    Signet Jewelers

    13 days ago

    Assistant store manager - in waiting - banter by piercing pagoda - the maine mall

    We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people...

    onsite, South Portland, ME, United States
    $33k – $53k/yrFull TimeJunior (<2 years)
  • Maine Judicial Branch

    Maine Judicial Branch

    13 days ago

    Assistant clerk pt (#200024732)

    If you are a current Judicial, Legislative, or Executive Branch employee of the State of Maine, please apply through "Find Jobs" using your existing PRISM account. ASSISTANT CLERK PT (40 hours...

    onsite, Bangor, ME, United States
    $46k – $48k/yrPart TimeJunior (<2 years)
  • Atlantic Federal Credit Union

    Atlantic Federal Credit Union

    14 days ago

    Member service representative i

    Launch Your Career in Financial Services Imagine a role where your first job in finance becomes your next step, not your last stop. You like helping people. You’re good with details. And you’re ready...

    onsite, Freeport, ME, United States
    Full TimeJunior (<2 years)
  • Safe Harbor

    Safe Harbor

    15 days ago

    Assistant service manager

    Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds...

    onsite, Harpswell, ME, United States
    Full TimeNo Skills
  • Dead River Company

    Dead River Company

    16 days ago

    Customer service representative

    Join Our Team - Find Your Future! $17.41 – $26.11 an Hour Depending on Experience - Plus Commission! This is an on-site office based position. Position Summary: Join the Dead River Company team!...

    onsite, Scarborough, ME, United States
    $35k – $53k/yrFull TimeJunior (<2 years)
  • TEX-TECH INDUSTRIES INC

    TEX-TECH INDUSTRIES INC

    16 days ago

    Customer service manager

    Position Summary The Customer Service Manager is responsible for leading the customer service and order management function for a growing manufacturing company. This position serves as a key link...

    onsite, Monmouth, ME, United States
    Full TimeLead / Manager
  • A

    Apply for the Assistant Customer Service Manager job

    17 days ago

    Assistant customer service manager job

    Depot Square Hardware And Variety in Mechanic Falls, ME is looking for one assistant customer service manager to join our team. We are located on 9 Depot Square. Our ideal candidate is attentive,...

    onsite, Mechanic Falls, ME, United States
    $40k – $50k/yrFull TimeNo Skills
  • Global Partners LP

    Global Partners LP

    19 days ago

    Guest service associate/cashier

    Job Summary: Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts...

    onsite, Yarmouth, ME, United States
    $34k – $40k/yrFull TimeJunior (<2 years)
  • D

    Domino's Pizza (Semper Pie LLC)

    19 days ago

    Assistant manager

    We are seeking manager trainees! Starting Pay at $18/hr + eligible for bonuses and incentives. Average hours per week is 35-40 We have several locations and lots of availability for advancement for...

    onsite, Freeport, ME, United States
    $42k/yrFull TimeEntry with Degree
  • Sun Tan City - STC New England

    Sun Tan City - STC New England

    20 days ago

    Part time sales assosciate

    Benefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Bonus based on performance Task and Responsibilities:...

    onsite, Biddeford, ME, United States
    Part TimeJunior (<2 years)
  • Sun Tan City - STC New England

    Sun Tan City - STC New England

    20 days ago

    Part time sales associate

    Job Summary Are you looking for a high energy job where you can share ideas and recommendations with your teammates and clientele? Where your hard work is rewarded with bonus and growth...

    onsite, Sanford, ME, United States
    Part TimeJunior (<2 years)
  • The Opportunity Alliance

    The Opportunity Alliance

    21 days ago

    Referral & program assistant

    Pay Rate: $20/hour 20 hours/week This position is eligible for part-time benefits. This position provides support to the referral and intake system as well as for other programmatic needs of the...

    onsite, South Portland, ME, United States
    $40k/yrPart TimeNo Skills
  • Bass Pro Shops

    Bass Pro Shops

    22 days ago

    Greeter seasonal

    POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information...

    onsite, Scarborough, ME, United States
    $30k – $34k/yrPart TimeEntry with Degree
  • Johns Manville

    Johns Manville

    22 days ago

    Administrative support & customer service specialist

    Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential...

    onsite, Lewiston, ME, United States
    $49k/yrFull TimeJunior (<2 years)
  • Renewal by Andersen | Esler Companies

    Renewal by Andersen | Esler Companies

    24 days ago

    Service coordinator

    Overview We’re looking for an experienced Customer Service Coordinator to join our Service team! As a Service Coordinator for Esler Companies – Renewal by Andersen you will play an integral role for...

    onsite, Saco, ME, United States
    $46k – $52k/yrFull TimeJunior (<2 years)
  • Accredited Labs

    Accredited Labs

    a month ago

    Administrative assistant (east coast calibration)

    We are seeking an Administrative Assistant to join our ECC team, an Accredited Labs company. As the Administrative Assistant, you will support the daily operations of our Hallowell, Maine office,...

    onsite, Hallowell, ME, United States
    Full TimeJunior (<2 years)
  • Fjällräven North America

    Fjällräven North America

    a month ago

    Part-time retail sales associate

    Store Location: Freeport, ME - Freeport Outlets Compensation: $15.10-$17.50 per hour (dependent on experience) Part-Time Do you enjoy connecting with others and helping them feel confident and...

    onsite, Freeport, ME, United States
    $30k – $35k/yrFull TimeJunior (<2 years)
  • P

    P. Gagnon and Son, Inc

    a month ago

    Customer service rep

    WHY THIS ROLE MATTERS Every interaction a customer has with P. Gagnon & Son shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who...

    onsite, South Berwick, ME, United States
    $36k – $44k/yrFull TimeJunior (<2 years)
  • Sinclair Broadcast Group

    Sinclair Broadcast Group

    a month ago

    Sales and marketing assistant

    This Job Description May Cause Extreme Excitement and Career Growth At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say — it's something you can feel when you...

    onsite, Portland, ME, United States
    $40k – $42k/yrFull TimeNo Skills
  • Dollar General

    Dollar General

    a month ago

    Sales associate in china me s31238

    Job Details General Summary: Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to...

    onsite, China, ME, United States
    Full TimeNo Skills

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