Position Summary

Lifesaving Outcomes Coordinators are responsible for the daily functions and growth of lifesaving outcome programs including adoptions, transports/transfers and foster care of animals in our program locations. Coordinators act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. While this role includes responsibilities in all outcome-focused programs, coordinators may receive intensive assignments in a particular program, based on organizational needs. Senior coordinators have an increased level of responsibility or skills, and the ability to make on-the-spot decisions to accomplish tasks.

Culture Statement and Responsibility

We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.

Essential Duties and Responsibilities

• Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table.
• Coordinate and conduct day-to-day lifesaving program activities including pet adoptions, pet transports, foster care, and other activities.
• Lead and empower volunteers and volunteer teams in support of programs.
• Develop a detailed knowledge of Best Friends’ programs.
• Work collaboratively with and assist Best Friends’ team members in all areas of operations.
• Responsible for maintaining a safe workplace.

Skills and Experience

• Experience with foster programming is required.
• Previous experience working with dogs and/or cats in a professional or volunteer capacity.
• Prior professional experience working in a public facing role providing a high level of customer service.
• Strong communication skills.
• Bilingual or multi-lingual skills are preferred but not required.
• Customer-centric, non-judgmental approach.
• Strong interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency with Microsoft Office products.

Physical Requirements

Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer.