Position Summary

The Team

ConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world’s largest professional services firm.

We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today’s data and technology. ConvergeCONSUMER’s suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.

Work you’ll do

As the FDE Sales & Delivery Lead, you will:

• Lead specific client, account, or product-aligned delivery workstreams in partnership with Business Development
• Serve as the connector between sales, delivery, and product teams for high-touch client engagements
• Support the rollout of client access within the product, coordinating across teams for a smooth experience
• Act as a de facto project manager for delivery engagements that require close, hands-on coordination
• Partner with account teams to understand client needs and translate them into scoped delivery workstreams
• Track workstream progress, risks, and dependencies, escalating early when engagements are at risk
• Feed client and delivery learnings back to product and sales teams to improve future engagements

The successful candidate would possess these skills:

• Comfortable operating as an informal project manager, bringing structure to fast-moving client engagements
• Strong relationship-builder across sales, delivery, product, and client stakeholders
• Detail-oriented tracker of workstream progress, risks, and dependencies
• Adaptable to a functional, workstream-based role rather than a fixed daily routine
• Clear communicator able to translate between business development and delivery teams
• Proactive about surfacing risk early and connecting people to the right resources

Qualifications

Required:

• Bachelor's degree in Business, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in client-facing delivery, account management, or technology consulting roles
• Demonstrated experience coordinating cross-functional workstreams involving sales/business development and delivery teams
• Ability to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience supporting SaaS or productized software rollouts, as distinct from custom project delivery
• Experience within the consumer, retail, or related industries

Salary Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $107,500-$207,800.