Job Posting End Date:

November 2, 2026

Department:

CONVENTION AND VISITORS BUREAU

Compensation Grade:

Compensation Range & Starting Salary:

Pay Range G.20 - $44,907.20 - $69,971.20

Starting Salary – Minimum of the Pay Range

Job Exempt (If No, Position is eligible for overtime):

No

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. The right candidate for this position will be a self-motivated individual who enjoys a challenging work environment and wants to make a difference in our organization. You will be an integral part of a team committed to providing exceptional customer service to our clients.

• Supervisory duties include the following: assign and communicate work to crew(s) verbally or in writing; oversee use of facility equipment, systems, vehicles, materials, and supplies; conduct inspections to ensure compliance with instructions, quality standards and general safety procedures; provide written documentation on employee job performance for use in writing performance appraisals; provide information for use in conducting staff counseling or taking disciplinary actions; create written staff work schedules; and document and schedule employee leave.
• Duties are representative of a working supervisor.
• Train staff in operational procedures and job-related skills. Ensure that customer service culture prevails in daily work with internal and external customers.
• Utilize the Convention Center’s computerized business management system to retrieve and update work orders and access floor plans.
• Set up and prepare facility spaces for events according to scale drawings of facility floor plans and event documents.
• Perform housekeeping and/or event set-up, tear down and servicing tasks, as required, to facilitate the timely and efficient completion of tasks.
• Support facility Leadership in Energy and Environmental Design (LEED) certification by focusing on environmental sustainability and conservation of resources.
• Create documentation and reports such as job assignments, shift pass down information, task checklists, inventory listings, and others as needed.
• Perform and/or assist in performing more difficult tasks such as reviewing and approving pay sheets, performance reviews, and disciplinary actions.
• Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs.
• Must be able to work a flexible schedule to include early mornings, days, evenings, overnight, weekends, holidays, overtime, extended work shifts and extended number of days when required to meet operational needs.
• This is a safety sensitive position and is subject to mandatory drug testing. Positive drug test results may result in counseling and/or discipline, up to and including termination.
• This position may require that incumbents wear and maintain appropriate personal protective equipment such as, but not limited to, steel toed shoes, safety glasses, gloves, or other designated safety attire and equipment in designated areas of risk. Specific requirements will be determined and communicated by the employee’s supervisor based on position assigned.
• Must complete training and obtain certification in Defensive Driving; First Aid/CPR/AED; Forklift; and Trained Crowd Manager by the end of the probationary period. Certifications must be maintained for the duration of employment in this classification.

As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.

The ideal candidate will have:

• Supervisory experience in a public assembly facility
• Custodial experience related to housekeeping and event set-up

Additional desired skills:

• Experience with Microsoft Office & using a work order database (CMMS)
• Exceptional customer service skills
• Experience reading scale drawings and setting a facility room to an event floor plan
• Experience with ride-on equipment such as Forklifts and Floor Scrubbers

Additional requirements:

• DMV Transcript: No
• CDL: No
• Drug & Alcohol Clearinghouse: No
• CPS Check: No
• Physical: Yes
• Respirator: No
• Psychological Screening: No
• Polygraph: No
• At Will: No

Minimum Requirements:

Minimum Qualifications: High School or GED plus considerable experience, usually more than two (2) years, in cleaning maintenance and servicing of events in a public assembly facility; some of which has been in a supervisory capacity (more than 1 year); or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Must have a current and valid driver’s license. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be able to work rotating shifts (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. This is a safety sensitive position and is subject to mandatory drug testing. Positive drug test results may result in counseling and/or discipline, up to and including, termination. This position may require that incumbents wear and maintain appropriate personal protective equipment such as, but not limited to, steel toed shoes, hard hats, safety glasses, gloves, or other safety attire and equipment in designated areas of risk. Specific requirements will be determined and communicated by the employee’s supervisor based on position assigned. Successful completion of a pre-employment physical.

Skills:

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

Working Conditions Summary

Official Job Descriptions:

To browse official job descriptions, please access this link - Official Job Descriptions

VRS Contribution:

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace:

The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement:

The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.