Community manager

OneWall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors here.

We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all.

We are looking for a Community Manager who will be responsible and accountable for the day-to-day operation of their designated communities. The position requires overseeing and maximizing the occupancy levels and value of their portfolio. Additionally, the Community Manager is responsible for providing management, direction, and leadership to direct reports and ensure the community is maintained and operated in accordance with our objectives and regulatory requirements.

Here is what you will be doing:

• Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting, and marketing.
• Develop, mentor, lead, and manage a high-performing, cohesive team.
• Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Assist in the preparation and development of annual property management operating budget.
• Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions.
• Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
• Ensure that A/P invoices are submitted to the corporate office for payment; handle petty cash and all funds.
• Confirm all leases and corresponding paperwork are completed and input to the property management software system accurately and on a timely basis.
• Lead emergency team for the community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities.
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Maintain community appearance and ensure repairs are noted and completed on a timely basis.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.
• Responsible for ensuring that all personnel in all departments always operate within OSHA (Occupational Safety & Health Act) standards and company safety policies.
• Purchase and authorize contracts in accordance with budgetary guidelines.

Here is what you’ll have:

• Bachelor's degree preferred, or 5 years related experience or equivalent combination of education and experience in property management.
• Minimum of 5 years property management experience.
• Minimum of 5 years on-site as a Leasing Consultant and/or Assistant Property Manager; may consider 3 years’ supervisory experience in a Customer Service-related business with appropriate certification(s).
• Must be adaptable, be able to use sound judgment and work with strong business ethics.
• Excellent customer service and leadership.
• Certified Property Manager (CPM), Certified Resident Manager (CRM), Certified Residential Certified Apartment Manager (CAM), Registered Apartment Manager (RAM) or Accredited Resident Manager (ARM) preferred.
• Maintenance Technician (CRMT) or Certified Occupancy Manager (COM) preferred.
• Competence in personal computer skills, including Microsoft Office Suite; Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Be able to work evenings and weekends.
• Valid driver’s license required.
• Must be able to read, write and comprehend operation and maintenance instructions, and reports.
• Effectively present information to owners, residents, and employees of the organization.

Here is why you will love working here:

• Competitive salary
• Extensive benefits & wellness program
• Robust PTO
• Summer Fridays
• Voluntary Paid Time Off
• Professional Education Reimbursement Program
• Paid Parental Leave

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.