Why Join Our Team?

At New Hope, we believe every person deserves the opportunity to live with dignity, independence, and purpose. As the Community Living Director, you'll have the opportunity to shape programs, mentor leaders, and make a lasting impact on the lives of the individuals we serve.

We offer:

• Paid Time Off (PTO) and Holidays
• Health, Dental, and Vision
• Paid Life Insurance with Short Term and Long-Term Disability
• 401(k) Retirement plan with match
• Supportive leadership team
• Mission-driven culture focused on making a difference every day

Apply Today! If you're an experienced leader ready to inspire teams, strengthen services, and improve lives, we'd love to hear from you. Join us in creating opportunities, promoting independence, and enriching lives in our community. Lead. Inspire. Make a Difference.

Are you a passionate leader with experience in Home and Community-Based Services (HCBS) who is committed to empowering individuals with disabilities to live meaningful, independent lives? If so, we invite you to join our leadership team as our Community Living Director. This is an exciting opportunity to lead a dedicated team, drive operational excellence, ensure regulatory compliance, and create a culture where individuals and employees thrive.

Position Summary

The Community Living Director provides strategic leadership and operational oversight for our Community Living and HCBS Residential programs. This position ensures the delivery of high-quality, person-centered services while promoting independence, dignity, community inclusion, and choice for the individuals we support.

Working closely with agency leadership, the Community Living Director is responsible for developing leaders, ensuring compliance with state and federal regulations, managing departmental operations and budgets, and fostering continuous quality improvement.

What You'll Do

As the Community Living Director, you will:

• Lead and support Community Living Supervisors and other department leaders.
• Ensure compliance with Iowa HCBS regulations, Medicaid requirements, CARF standards, and agency policies.
• Oversee daily residential operations to ensure safe, quality services.
• Recruit, develop, coach, and evaluate supervisory staff.
• Manage departmental budgets and staffing resources responsibly.
• Promote person-centered services that support individual choice, dignity, and community inclusion.
• Monitor quality indicators and implement continuous improvement initiatives.
• Build collaborative relationships with individuals served, families, guardians, case managers, managed care organizations, and community partners.
• Participate in leadership on-call responsibilities and emergency response.

What We're Looking For

We're seeking an experienced leader who demonstrates:

• Strong leadership and team development skills
• Excellent communication and relationship-building abilities
• Sound judgment and problem-solving skills
• Knowledge of HCBS, Medicaid, CARF, and regulatory compliance
• Financial and operational management experience
• Passion for person-centered services and community inclusion
• Commitment to quality, accountability, and continuous improvement

Education & Experience

Bachelor's degree and five (5) years of relevant leadership experience; or Associate degree and seven (7) years of relevant leadership experience; or High school diploma (or equivalent) and ten (10) years of relevant leadership experience. Relevant experience includes:

• Leadership or management in human services, healthcare, behavioral health, or developmental disabilities
• Supervising employees, including hiring, coaching, and performance management
• Managing HCBS or community-based programs
• Regulatory compliance with Medicaid, HCBS, CARF, or related standards
• Budget management, operational oversight, and quality improvement

Requirements

• Valid driver's license with an acceptable driving record
• Ability to successfully complete all required background checks
• Completion of agency-required training and certifications