Community engagement manager

Girl Scouts of NYPENN Pathways has an exciting new opportunity for a Community Engagement Manager.

The Community Engagement Manager is responsible for growing and strengthening Girl Scout membership throughout the City of Syracuse by building community partnerships, recruiting new members, developing Starter Troops, and supporting volunteers and families.

This position serves as a visible community connector for Girl Scouts of GSNYPENN, creating accessible and engaging Girl Scout opportunities that respond to the needs of Syracuse families and neighborhoods. The Community Engagement Manager will build relationships with schools, libraries, community organizations, and other local partners while helping new members transition into ongoing Girl Scout participation.

Community Outreach & Recruitment

• Build relationships with schools, libraries, cultural organizations, community centers, and other Syracuse partners.
• Identify and secure recruitment opportunities, prioritizing locations where Girl Scouts can have a dedicated presence.
• Participate in and support two recruitment activities each week, including tabling events, information sessions, open houses, and community events.
• Develop targeted outreach strategies to reach families and communities currently underrepresented in Girl Scouts.
• Follow up with prospective families and volunteers to support membership enrollment.

Starter Troop Development & Facilitation

• Develop, launch, and facilitate three Starter Troops within the City of Syracuse.
• Provide welcoming and accessible Girl Scout experiences for new girls and families.
• Communicate with families, manage participation, and support successful onboarding.
• Identify and develop potential volunteers to help transition Starter Troops into sustainable troop experiences.
• Operate Starter Troops on an approximately six-week rotation to provide recurring opportunities for new families to participate.
• As all three Starter Troops reach full capacity, this responsibility may require up to 20 hours per week.

Volunteer & Member Support

• Coach and support volunteers in recruitment, troop development, member engagement, and retention.
• Serve as a primary point of contact for families and volunteers involved in Syracuse recruitment and Starter Troop activities.
• Help volunteers create welcoming and inclusive troop environments.
• Identify participation barriers and connect families with appropriate resources and opportunities.

This position requires frequent evening and weekend time commitments, with flex time available. Preference will be given to candidates residing in the City of Syracuse or with established knowledge of the city and its neighborhoods.

A valid drivers license is required. Drug and background checks required to complete hire.