Job Details:
- Level: Entry
- Job Location: EIH Bernal - San Jose, CA
- Position Type: Part Time
- Education Level: High School
- Salary Range: $34.38 - $34.38 Hourly
- Travel Percentage: Up to 50%
- Job Shift: Day
- Job Category: Nonprofit - Social Services
POSITION:
Community Engagement Coordinator-Bernal
REPORTS TO:
Director of Community Engagement
PROGRAM/LOCATION:
Bernal/Donation HUB
TYPE:
Non-Exempt, Part-time, On-site, In-Person (20 Hours/Week)
Compensation:
$34.38/Hourly
ABOUT HOMEFIRST
Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.
OUR VALUES
- Kindness: We act with empathy toward others.
- Passion: We ignite change to fulfill our mission.
- Excellence: We deliver exceptional service to our communities.
PROGRAM SUMMARY
Bernal EIH is a housing-focused, low-barrier, and harm reduction program designed to serve adults experiencing homelessness within the City of San Jose. Our Bernal EIH program is a referral-based program that provides each program participant with access to a private unit with heating/cooling, bathroom, and furnishings. The Bernal EIH provides onsite comprehensive support services with the goal of assisting all program participants transition from EIH into permanent housing.
PRIMARY RESPONSIBILITIES
Volunteer Coordination
- Serve as the coordinator for Bernal EIH Program volunteer activities including recruitment, placement, scheduling, hours tracking, and training of volunteers.
- Identify new opportunities to engage groups, individuals, and corporations in the agency’s work.
- Secure workshop facilitators/volunteers to ensure contracted quarterly workshop attendance requirements at Bernal.
- Build and maintain strong community relationships.
- Complete and track enrollment applications, code of conduct, confidentiality, release forms, and sign-in forms for volunteers.
- Track all TB testing, Food Handling certifications, proof of vaccination, and fingerprinting for various volunteer duties.
- Ensure that volunteers and staff are trained on proper use of the volunteer portal.
- Communicate with volunteers in a timely manner. Answer all inquiries via phone or email.
- Work with Directors of Interim Housing Services, Program Manager, and program staff to ensure compliance with all agency policies regarding volunteers.
- Work in collaboration with DEI director and HomeFirst DEI Committee to incorporate celebrations for EIH participants.
- Maintain calendars for meal donations, activities and workshops and confirm all scheduled meal donations, activities, and workshops on a weekly basis.
Engagement Activities
- Provide monthly calendar of site workshops and events to appropriate personnel.
- Schedule weekly workshops (EIH programs) to build self-sufficiency, facilitated by volunteers, the Community Engagement Coordinator, or program staff.
- Coordinate quarterly resource fairs at the site, including outside organizations that offer resources needed by program participants.
- Schedule site tours with potential volunteers and/or donors.
- Actively develop relationships with businesses, faith communities, and organizations which would complement and support program needs, providing workshops, in-kind donations, off-site kit builds, and general support.
- Attend a regularly scheduled Community Advisory Committee to build relationships with immediate neighbors, giving and receiving feedback on EIH activities and program metrics.
- Complete monthly reporting of volunteer hours, in-kind donations, and workshop attendance.
- Work with program staff to be aware of current in-kind donation needs.
- Work as part of the Fund Development team to provide logistical and tactical support for the agency’s special events, share information on key community relationships and assist with developing social media stories.
- Build community awareness about HomeFirst; attend community-based fairs and other community initiatives with goals that align with HomeFirst’s mission.
- Report on engagement activities and impact to senior staff.
Other
- Participate in Community Engagement and Fund Development team duties and activities.
- Accept, sort, distribute donations received at the Administration Office.
BENEFITS
This a non-benefit role. Staff will accrue (1 hour for every 30 hours worked) the California Paid Sick Leave in accordance with the state requirements.
ORGANIZATIONAL EQUITY STATEMENT
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.