Commercial Parking Manager

Position Summary

The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight.

Primary Objective

To ensure the efficient, profitable, and customer-focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager is responsible for optimizing parking operations, maintaining safety and compliance, and delivering seamless parking experience while driving revenue growth and operational excellence.

Essential Duties and Responsibilities

• Client Relationship Management: Serving as the main point of contact with each property, the Manager fosters open communication, promptly addresses concerns, and ensures that contractual obligations are consistently met.
• Daily Operational Oversight: On a day-to-day basis, the Manager handles scheduling, staffing, and quality assurance at each location.
• Financial and Administrative Tasks: The Manager tracks site-level revenue, payroll, and expenses to highlight trends or irregularities.
• Team Supervision and Training: The Manager recruits and trains hourly associates, setting clear performance goals and offering ongoing coaching.
• Communication and Reporting: Regular status updates keep the Regional Director informed of progress, challenges, and needs across all accounts.
• Travel and Communication: Due to the geographic scope of the role, travel may be required, focusing on site visits to oversee performance.
• Supervisory Responsibilities: Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance.
• Additional Responsibilities: Other tasks may be assigned as needed to support the company’s overall operational and financial objectives.

Knowledge and Critical Skills/Expertise

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Certificates and Licenses

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.