Clinical support supervisor/lead medical assistant

We are seeking a highly organized, patient-focused Clinical Support Supervisor to join our growing clinic team. This is a multi-functional role that combines hands-on clinical support with leadership and operational oversight of the clinic’s back-office and clinical support staff.

In this role, you will supervise medical assistants and student volunteers while actively supporting providers throughout the full patient care experience. You will play a key role in ensuring efficient clinic operations, exceptional patient care, and strong communication between providers, staff, and patients.

Key Responsibilities:

• Oversee daily clinical support operations, staffing, schedules, and office flow
• Supervise, train, and support clinical staff and student volunteers
• Monitor clinic schedules, staffing levels, and clinical supply inventory
• Assist with EMR charting templates, scribing, and order management
• Prepare for and assist with procedures, including functioning as first assist for sterile procedures
• Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations
• Coordinate patient communication, education, follow-up care, and test results
• Serve as a liaison between patients, providers, and external referral partners
• Complete clinical and administrative tasks as assigned

QUALIFICATIONS

Education and Certification:

• Minimum of High School Diploma or GED
• CMA, CNA, EMT, phlebotomy or on-the job training in a clinical support position required
• Additional administrative and/or medical related education/certifications are a plus
• Active BLS certification

Experience:

• Minimum 1-year prior experience working in a healthcare setting (volunteer and/or student experience will be considered)
• Minimum 1-year related experience (customer service, patient care, athletic training, etc.)

Schedule & Location

Full-time | Mon–Fri, 9:00am–5:00pm (flexibility required)

On Site

Salary & Benefits:

Competitive salary range commensurate with experience and education.

Generous benefits package with many choices and options:

• Health Insurance Plans (various options)
• Health Savings Account
• Flexible Spending Account
• Dental & Vision Plans
• Short-Term & Long-Term Disability Insurance
• 401(k) Matching
• Basic Life & Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Paid holidays and PTO

Other Employee Perks

Noorda College of Osteopathic Medicine is an Equal Opportunity Employer and does not discriminate against individuals in any phase of the application or employment phase on the basis of race, religion, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, ancestry, physical or mental disability, medical condition including medical characteristics, marital status, veteran status, economic status, genetic identification, political belief, or any other classification protected by applicable local, state or federal laws. We encourage applications from candidates of all backgrounds, experiences, and perspectives. The College adheres to all relevant government statutes, and state and federal laws.