Clinical scheduling associate - cardiology - days - ft

The Scheduling Associate is responsible for electronic scheduling of patients.

RESPONSIBILITIES

• Schedules patients for diagnostic services.
• Schedules patients and procedures for multiple diagnostic studies at several locations.
• Utilizes scheduling guidelines to include documentation of indications and contraindications to ensure appropriate studies are ordered.
• Coordinates proper sequencing of studies and scheduling protocols when scheduling multiple studies.
• Cancels/reschedules patients as requested by patients, provider or staff.
• Provides diagnostic preparation information to patients.
• Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible.
• Ensures completeness and accuracy of patient information.
• Identifies patient name, date of birth, and social security number without duplication of medical record numbers.
• Obtains appropriate signatures, copies all insurance cards and driver's license as directed.
• Processes diagnostic services scheduling request queues and all inbound faxes.
• Obtains and manages healthcare provider orders.
• Verifies orders and makes any necessary changes to scheduling procedure.
• Manages all incoming orders from fax server.
• Manages all Diagnostic Scheduling Request Queues and ensures patients are scheduled in a timely manner.

QUALIFICATIONS

Education:

• High School or GED
• Associate's Degree
• In medical office administration, information technology, computer science, or related degree; Completed courses in Medical Terminology, and/or Anatomy and Physiology

Experience:

• 1
• Customer service and/or healthcare setting, including experience using computer applications in a professional environment
• Using advanced medical terminology in a clinical setting

Skills:

• Excellent communication and comprehension skills
• Proficient skills in computer applications including Microsoft office
• Proficient skills using medical terminology and processing medical information