Clinical program manager senior

Job Summary Senior clinical leader responsible for enterprise-wide clinical strategy. Shapes long-term direction, manages senior leaders, and ensures clinical excellence across RBHA. Licensure is required for oversight of designated services.

Essential Duties and Responsibilities The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties. Other duties may be assigned.

• Lead strategic planning and implementation of clinical initiatives across divisions
• Supervise senior clinical leaders and oversee multi-program operations
• Ensure compliance with regulatory standards and clinical best practices
• Influence policy development and organizational decision-making
• Manage budgets, staffing, and resource allocation for clinical programs
• Promote quality improvement and service innovation
• Represent RBHA in external partnerships and strategic collaborations
• Other duties as assigned

Minimum Qualifications—Education and Experience Bachelor’s degree in social work, counseling, psychology, or a related field 5+ years of experience in clinical services or behavioral health leadership Licensure required for oversight of designated services (e.g., LCSW, LPC) Proficiency in Microsoft Office Suite and electronic documentation systems OR an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards. Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Preferred Qualifications Master’s degree in social work, counseling, psychology, public health, or related field Experience managing enterprise-level clinical strategy and senior leadership teams Familiarity with Medicaid, DBHDS, and behavioral health regulations Training in trauma.

Knowledge, Skills, and Abilities Knowledge of behavioral health systems, clinical strategy, and regulatory frameworks Skill in strategic planning, policy development, and program oversight Skill in supervising senior leaders and managing complex operations Ability to influence organizational direction and drive clinical excellence Ability to communicate effectively with internal and external stakeholders Ability to manage multiple priorities and support enterprise goals Ability to learn and retain processes through instruction and apply them independently Ability to identify potential problems or detect when something may be likely to go wrong.

Supervisory Responsibilities This position has full supervisory authority over assigned staff. Evaluates and signs performance reviews, approves timecards, and administers rewards/discipline. Officially supervises full-time employees (not temporary/seasonal employees). Not a ‘lead worker’ position.

Work Environment and Physical Demands This role, generally performs work under the following conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. While this role may involve desk-based tasks, employees must be able to ambulate independently, operate a motor vehicle, and transition between office and field environments. Field-based responsibilities may include walking short distances, climbing stairs, and carrying essential work items such as a laptop. Close concentration, visual attention and need for manual dexterity required. Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards. Conditions may fluctuate based on client acuity and behavioral presentations. Staff may be required to implement behavior management techniques and participate in crisis intervention procedures. Behavioral interventions are infrequent, typically occurring.

ADA Richmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at hr@rbha.org for more information.

EEO Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.