Overview

The Clinical Pharmacy Manager provides operational, clinical, and leadership oversight for clinical pharmacist services and comprehensive medication management programs across CommUnityCare. Reporting to the Director of Clinical Pharmacy Services and partnering closely with the Associate Director, this role supports departmental strategy, service standardization, quality improvement, medication safety initiatives, and value-based care objectives.

The Manager supervises clinical pharmacists and assigned pharmacy personnel, ensuring the delivery of high-quality, evidence-based medication management services that improve patient and population health outcomes. As the organization's Medication Safety Champion, the role leads medication safety programs, medication-use process improvement efforts, and oversight of the Medication Safety Committee.

In addition to leadership responsibilities, the Clinical Pharmacy Manager maintains an active ambulatory care practices, providing direct patient care, comprehensive medication management, and serving as a clinical resource for optimizing medication therapies.

Responsibilities

• Directly supervise, coach, and mentor clinical pharmacists performing comprehensive drug therapy management under protocol.
• Coordinate, monitor, and evaluate daily operations of clinical pharmacy services, including staffing, scheduling, templates, resource allocation, workload balancing, and service coverage.
• Collaborate with the Director and Associate Director of Clinical Pharmacy Services to implement departmental goals, strategic initiatives, and service-line priorities.
• Support workforce planning, recruitment, onboarding, competency assessment, and professional development.
• Facilitate clinical pharmacy team meetings and communicate operational, regulatory, clinical, and organizational updates.
• Monitor, evaluate, and respond to clinical pharmacist performance metrics including clinical outcomes, productivity, access, quality, financial performance, patient outcomes, effectiveness, and value-based care measures.
• Collaborate on the development and implementation of clinical pharmacist programs, collaborative practice agreements, delegating orders, protocols, workflows, care and pathways, in collaboration with providers, for the safe, effective, and high quality of services performed by clinical pharmacists.
• Coordinate, evaluate, and report on services performed by clinical pharmacists as it pertains to medication safety, quality, access, productivity, patient and population health outcomes, and effectiveness of pharmacotherapy.
• Develop and implement corrective action plans and performance improvement initiatives as needed.
• Provide support to the clinical pharmacy lead as related to activities of the clinical pharmacy technician & medication refill specialists.
• Support value-based care initiatives and population health programs through targeted medication management interventions.
• Participate in the routine review and evaluation of clinical pharmacy services, billing practices, and financial reports with Associate Director and Director of Clinical Pharmacy Services.
• Support evaluation of vendor performance, contracts, and service agreements associated with clinical pharmacy services.
• Provide drug information and pharmacotherapy education to healthcare professionals and staff through analysis of prescribing patterns and development of targeted prescriber education initiatives.
• Assist in evaluating electronic health record (EHR) medication related items and suggesting modifications to achieve desired outcomes.
• Represent Clinical Pharmacy Services on multidisciplinary committees and with external organizations to support organizational goals and advance pharmacy initiatives as assigned.
• Provide education and mentorship to pharmacy students, residents, and staff while championing research and quality improvement projects to support clinical pharmacy services and ensure compliance with educational agreements and accreditation standards.
• Manage ambulatory care clinical pharmacy services, including providing up to 24 hours per week (60%) of direct patient care and comprehensive medication management in accordance with Clinical Pharmacy protocols, scope of credentialing privileges and organizational needs.
• Collaborate with all members of the care team in providing patient-centered care and to optimize medication-related outcomes.
• Support the growth and expansion of clinical pharmacy services across CommUnityCare sites and programs.
• Ensure safe, effective, evidence-based medication management practices are implemented consistently throughout the organization.
• Serve as CommUnityCare’s Medication Safety Champion, providing coordination, and continuous oversight of the organization’s medication safety program and Medication Safety Committee.
• Facilitate Medication Safety Committee activities, including meeting management, implementation of committee goals, and action plans, and oversight of the committee's mission, scope, annual work plan, and strategic priorities.
• Serve as the primary organizational resource for medication safety issues and best practices, partnering with the Medication Safety Committee and clinical stakeholders to develop, review, and implement medication safety policies, procedures, and standard operating practices.
• Lead the development, implementation, evaluation, and continuous improvement of medication safety initiatives through proactive identification, assessment, mitigation, and monitoring of medication-related risks.
• Coordinate timely organizational responses to medication-related events, recalls, shortages, adverse events, and emerging safety concerns.
• Analyze medication safety events, trends, and opportunities for system improvement and present findings to leadership and appropriate committees.
• Collaborate with providers, nursing, pharmacy, quality, risk management, and operational leaders to improve medication-use processes and patient safety outcomes.
• Ensure medication safety initiatives align with regulatory standards, accreditation requirements, and organizational goals.
• Perform other duties as assigned.

Qualifications

MINIMUM EDUCATION:

Doctor of Pharmacy

One-year post-graduate residency

PREFERRED EDUCATION:

Two-year post-graduate residency

MINIMUM EXPERIENCE:

Five years of Clinical pharmacy experience in providing drug therapy management under a collaborative practice agreement

Two years of leadership Leadership experience with direct supervision, team development, or leading projects/programs/service line oversight

PREFERRED EXPERIENCE:

Past preceptorship of pharmacy learners (Ex: interns, residents)

Basic Spanish communication skills

REQUIRED CERTIFICATIONS/LICENSURE:

Pharmacist license with the Texas State Board of Pharmacy

BLS/ACLS within 3 months of hire

Board certification through the Board of Pharmacy Specialties within two years of hire

Completion of a Postgraduate year two (PGY-1) Pharmacy Practice Residency

PREFERRED CERTIFICATIONS/LICENSURE:

Completion of a Postgraduate year two (PGY-2) Ambulatory Care Residency

REQUIRED COURSES/COMPLETIONS (e.g., CPR)

Basic Life Support (BLS) - Obtained through approved American Heart Association Training Network or the Military Training Network