Clinical nurse (department of neurosurgery)

The Department of Neurosurgery is seeking a Clinical Nurse who will be responsible for managing patient care coordination, supporting clinical operations, and serving as a liaison between patients, physicians, and multidisciplinary teams. This role ensures timely triage, efficient administrative processing, and seamless communication across departments to support high-quality patient care.

Specific Duties & Responsibilities

• Triage and manage patient calls and concerns, including assessment of urgency, escalation for immediate clinical needs, and provision of patient education.
• Oversee administrative functions, including completion and management of surgical documentation, disability forms, and other patient-related paperwork.
• Serve as a clinical resource to MOC teams by providing education on patient triage and care processes; act as a liaison between MOC teams and physicians for clinical inquiries and clarifications.
• Support the surgical team by coordinating diagnostic imaging and facilitating pre-surgical workups to ensure readiness for procedures.
• Collaborate with MOC teams to prepare, submit, and track prior authorization requests, ensuring accuracy and compliance with payer requirements.
• Maintain clear, timely communication with patients, providers, and internal teams to promote continuity and quality of care.
• Provide patient education.
• Other duties as assigned.

Minimum Qualifications

• Registered Nurse licensed in the State of Maryland or state where practicing.
• CPR/BLS certified.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Three years progressively responsible medical office experience required.
• Bachelor's degree in nursing or related discipline preferred.
• Current American Heart Association or American Red Cross CPR certification required.
• Must maintain current licensure and certification during duration of employment.