Overview

UnityPoint Clinic

Clinical Care Attendant

Express Care Clinic/Urgent Care Clinic
Jordan Creek - West Des Moines, IA

Monday-Friday - 3 x 12 hour shifts (7:45AM-8PM) + every 3rd weekend & rotating holiday
Full-time + benefits

The Clinical Care Attendant plays a vital role in keeping Express Care and Urgent Care running smoothly by supporting providers and delivering efficient, compassionate patient care. This role assists with patient check-ins, processing insurance, taking co-payments, intake, vital signs, point-of-care testing, procedures, and patient flow while helping create a positive experience from arrival to checkout. Working across both settings, the Clinical Care Attendant is an essential part of the team, helping patients receive timely care when they need it most.

There is a shift differential paid for evening and weekend hours!!

*MUST have you EMT, Paramedic, CMA or LPN!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Greet, register, and room patients; collect vital signs and patient history.
• Assist providers with clinical procedures and perform point-of-care testing as directed.
• Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.
• Maintain exam rooms, medical supplies, and clinic logs per protocol.
• Communicate with patients, providers, pharmacies, and staff effectively.
• Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.
• Participate in clinic meetings, trainings, and quality improvement initiatives.
• Perform additional duties as assigned to support clinic operations.

Qualifications

• Current Iowa certification as EMT, Paramedic, LPN, or CMA
• IF EMT/Paramedic: Current and Active Permit to Practice/License in state of practice
• IF LPN: Current and Active/Unencumbered LPN License in State of Practice or compact license including state of practice
• IF Certified Medical Assistant: Graduate of an accredited program for Medical Assistants (Certificate, diploma, or associate’s degree) required.
• Certified or Registered Medical Assistant through one of the following required: National Healthcare Association, American Association of Medical Assistants, National Center for Competency Testing, National Certified Medical Assistant, National Association of Health Professionals, American Registry of Medical Assistants, American Allied Health, American Medical Technologists
• Clinical experience preferred!
• Epic experience a plus!
• For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing