Clinical assistant

The Clinical Assistant will work closely with the clinic team to ensure efficient patient flow, provide support to medical staff, and assist patients with a variety of needs in a patient-focused environment. This role includes preparing patient records, rooming patients, taking vital signs, updating medical histories, maintaining clinic flow, and providing assistance during medical procedures. Clinical Assistants may be cross trained in multiple clinic areas to assist with diverse responsibilities.

JOB SPECIFIC DUTIES AND RESPONSIBILITIES:

• Calls patients from the waiting area in a timely and pleasant manner and escorts them to exam rooms, as clinic flow permits.
• Obtains and inputs vital signs into the Electronic Medical Record (EMR).
• Updates patient records with current medications and other relevant health information, supporting the clinic team’s needs for patient examination.
• Pre-loads patient records with all pertinent information, including outside records, to assist in a timely and well-prepared visit with the Physician and clinical care team.
• Communicates patient information between the physician and clinical teams to ensure smooth coordination of care.
• Assists patients with basic needs, including rooming, preparing for exams, and supporting any procedures as needed.
• Assists clinical staff during patient visits, including, where applicable, venipuncture or other specialty-specific tasks once trained.
• Discharges patients after their examination, ensuring they have the necessary follow-up appointments scheduled.
• Sets up equipment and maintains infection control standards, including cleaning exam rooms, instruments, and equipment between patient visits.
• Restocks exam rooms and notifies the appropriate personnel if supplies need to be ordered.
• Schedules patient appointments as needed, ensuring efficient clinic flow and timely patient care.
• Participates in continuing education and training to support clinical duties and meet clinic needs.
• Monitors waiting areas and assists patients as needed.
• Maintains a clean, safe, and organized environment for both patients and staff.
• Performs additional duties as assigned by the supervisor based on the assigned clinical area or team.

OTHER JOB REQUIREMENTS:

Travel to CARTI Cancer Center and Clinic locations outside of Little Rock as required.

EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION:

• High school diploma or equivalent
• BLS Certification
• Medical Assistant or CNA certification preferred
• Complete required CARTI competency checks for patient assessment, venipuncture and port access, as needed.

EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:

• Strong medical terminology knowledge
• Excellent computer and other basic office equipment skills
• Knowledge of grammar, spelling and punctuation to type from draft copy and review/edit reports and correspondence
• Six months of work experience in a medical office setting, preferred

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:

Must interact and communicate both verbally and in written form. Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to lift up to 50 pounds of supplies, equipment and help with patient transport and/or transfer.

WORK ENVIRONMENT:

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

COMMENTS:

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

SAFETY SENSITIVE

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.