Help Create A Path Forward

At CORE II, everyday support can help clients build confidence, stability, and greater independence. As a Client Care Technician, you’ll work directly with clients to strengthen daily living skills, navigate challenges, and make progress toward their treatment and recovery goals. It’s a hands-on role where meaningful connections and practical support can make a lasting difference.

Pay

Range starts at $17.00/hour (pay is calculated based on years of related working experience)

Shift Differential

Additional $2.00/hr when working 3+ consecutive hours between 3pm - 11pm | $2.25 between 11pm - 7am

Schedule

PRN | Flexible hours | Some holidays/weekends preferred

Benefits Highlights

• 401k Plan eligibility after 90 days, with a 100% company match on up to 6% of your income
• Employee Assistance Programs (EAP) for mental health needs

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.

Essential Functions

• Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals
• Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
• Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
• Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
• Conducts accountability conversations with clients regarding behavior, goals, and program expectations
• Performs routine room and common area inspections to ensure cleanliness, safety, and program compliance
• Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
• Distributes medications and follows all medication management and documentation procedures
• Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
• Connects clients with pro-social community-based activities to enhance social support and engagement
• Acts as an ongoing liaison between clients and service teams including property management and external stakeholders based on treatment and program goals and requirements
• Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
• Meets direct care expectations
• Participates in ongoing professional development activities to meet agency and position requirements

Requirements

Education

High School diploma or equivalent

Experience

None- see Preferred Qualifications

Licenses/Certificates

CPR certification (Post-hire)
Valley de-escalation certification (Post-hire)

Preferred Qualifications

Previous behavioral health or social services experience