Job Description

Job Title: Case Manager

Reports To: Superintendent or Deputy Superintendent

Last Modified: 01/12/2024

Department: Programs

Program: Northern Regional Juvenile Center

Sub-Program: n/a

FLSA Classification: Non-Exempt

Salary Range: $21.00/hr.

Position Status: Full-time

Expected Hours of Work: 8:00am – 4:30pm (M-F). Additional days or hours may be required.

Travel required: Some local travel

Job Summary:

Under the supervision of the Superintendent the case manager is responsible for assessing, planning, coordinating, and evaluating the delivery of necessary and appropriate services for assigned clients. This employee will ensure compliance with safe work practices and maintain safe environments in compliance with established agency standards, licensing regulations and generally accepted practices.

Duties and Responsibilities:

• Complete Initial Service Plan and Psycho-social assessment within 72 hours of intake
• Complete comprehensive service plan within 30 days of intake
• Link clients to needed services
• Review comprehensive service plan every 90 days
• Complete discharge summary
• Attend court hearings
• Write court reports
• Complete assessments as requested by YSS, DJS, DHHR courts, and probation officers
• Convene and attend MDT, IEP, and other meetings
• Attend training and meetings as assigned
• Advocate for clients and family needs and services with court system, social service providers, health care providers, and internal YSS service providers
• Perform other duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Knowledge of social service agencies and programs offered.
• Excellent attention to detail in completing work tasks.
• Ability to be a team player and work with diverse populations.
• Confidence in interacting with youth and community members.
• Excellent organizing, planning, and prioritizing skills.
• Good crisis management skills.

Education and Experience:

Requires Bachelor Degree in Criminal Justice, Psychology, Social Work, or related human services field or 2-4 years applicable experience with target population. Prefers Master Degree or Social Work License eligible. Must have valid driver’s license.

Additional Conditions of Employment:

Able to pass drug testing, fitness for duty, and background check.

Work Environment:

Correctional Business Casual

Physical/Environmental Demands:

The table below shows how much on-the-job time is spent in the following physical activities.

Acknowledgment: I have read and understand my duties as described in this job description.

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Employee Signature Date