Care team assistant at provo family clinic - part time

Join Wasatch Behavioral Health as a Part-Time Care Team Assistant (Receptionist) at our Provo Family Clinic in Provo, Utah! With a competitive wage of $17.50–$22.17/hour, this role offers the opportunity to support children, teens, adults, and families seeking mental health services. As the welcoming face of our clinic, you'll help create a positive experience for clients while supporting a team that provides compassionate, evidence-based care for individuals and families affected by trauma and mental illness.

Schedule: Monday, Wednesday, and Alternating Fridays. 10:30 AM–6:00 PM

Compensation: $17.50–$22.17 DOE

About Us: Wasatch Behavioral Health
Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do as a Care Team Assistant

• Greet clients and provide exceptional customer service
• Manage incoming calls and direct them appropriately
• Make preliminary assessments for urgency and service needs
• Schedule appointments and process payments
• Respond to billing questions and assist with authorizations
• Prepare, update, and maintain client charts and records
• Act as a liaison between clients, clinicians, and insurance partners

Qualifications

• High school diploma or GED
• At least 6 months of clerical or secretarial experience
• Strong communication skills (verbal + written)
• Solid computer and multitasking skills
• Compassionate, organized, and detail-oriented
• Spanish speakers may qualify for a wage increase

Apply Today
Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team!

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.