Care manager

If you want to make a living by making a difference, join Acenda as an Care Manager

Hourly Job Title: Care Manager

About Acenda Integrated Health

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.

Job Overview

Works in collaboration and continuous partnership with clients, community services, and providers, and the clinical team to ensure the client's care plan is effectively implemented and adequately addresses client's needs. This role will connect clients to relevant community resources including substance abuse treatment, housing, employment, mental health services and primary care. As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Program Info

Intensive Family Support Services (IFSS) provides support services to the families of the mentally ill through a network of social, community and group gatherings. IFSS services include educational presentations, one-on-one counseling and intervention, as well as respite care to lighten the load for families caring for mentally ill loved ones. IFSS can help your family navigate the mental health system to get access to the services you’re entitled to. IFSS also seeks to help reduce the burden and frustration that often goes hand in hand with caring for a family member with a serious mental illness.

Key Responsibilities:

• Serve as the contact point, advocate and informational resource for clients, care team, family/caregivers and community resources regarding client's recovery plan
• Partner with clients to monitor adherence to their recovery plan, evaluate effectiveness, monitor progress in a timely manner and facilitate changes as required.
• Facilitate client linkages, referrals and access to appropriate treatment, community supports and medical or specialty providers according to the recovery plan
• Educate patient and family/caregiver(s) about relevant community resources
• Conduct clinical follow up when clients are receiving inpatient or emergency care, and ensure a seamless transition back into the recovery plan upon discharge.
• Cultivate and maintain relationships with external community providers and supports.
• Completes and submits accurate reports and chart documentation in a complete and timely manner according to program guidelines and established procedures.
• Ensures quality and accuracy of written and verbal communications.
• Compile data for and prepare a variety of reports as required. May include financial, dashboards or market research to assist in business development and programming
• Support the Quality/Compliance/Risk function as required.
• Performs other related duties as assigned.

Requirements:

• Bachelor's degree in social service related field required
• At least 2 years experience working with high need families involved with substance use and mental health disorder and demonstrates evidence of working with substance use populations or evidence of addiction casework.
• Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.

Additional Information:

Base rate: $19.33 Salary differential: An additional $1.50 added to the base rate if Spanish proficient

What we provide:

• An Innovative culture that encourages you to grow and learn with the agency
• Mission-driven core
• Health, Vision and Dental coverage for you and your family
• 401(k) with 100% employer match on the first 5% of comp
• Generous time-off
• Life Insurance
• Flexible Spending Accounts
• Employee Assistance Program
• Year-end bonuses

Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Department/Program

Intensive Family Support Services - Cape May (IFSSCM)