Cardiovascular medical assistant team leader

Team Leader provides day-to-day leadership and supervision of the clinical medical assistant team while supporting exceptional patient care, operational excellence, and quality outcomes. This position serves as a working leader by coordinating clinic operations, coaching team members, supporting providers, and assisting with direct patient care as needed.

The ideal candidate is a certified medical assistant with strong leadership abilities, excellent communication skills, and a commitment to delivering compassionate, patient-centered cardiovascular care.

ESSENTIAL JOB FUNCTIONS

• Provide daily leadership, guidance, and support to clinical team members.
• Promote a positive, respectful, and collaborative work environment.
• Coordinate clinic workflow to ensure efficient patient flow and provider support.
• Partner with providers and operational leaders to resolve clinical and workflow issues.
• Assist with scheduling clinical staff to meet patient care needs.
• Monitor staffing levels and adjust assignments as needed.
• Participate in recruiting, interviewing, onboarding, and training new clinical team members.
• Coach, mentor, and develop staff through ongoing feedback and performance management.
• Assist with annual performance evaluations and professional development planning.
• Ensure team compliance with organizational policies, clinical protocols, and regulatory requirements.
• Monitor employee certifications and licenses to ensure they remain current.
• Promote quality improvement initiatives and patient satisfaction goals.
• Participate in department meetings and interdisciplinary committees.
• Maintain accurate documentation and ensure compliance with electronic medical record (EMR) standards.
• Protect patient privacy and maintain HIPAA compliance.
• Provide direct patient care and clinical support during staffing shortages or increased patient volume.
• Perform other duties as assigned to support clinic operations.

QUALIFICATIONS

Required

• Current Medical Assistant certification from an accredited organization.
• Current Basic Life Support (BLS) certification.
• One (1) to two (2) years of clinical medical assistant experience.
• Demonstrated leadership potential or prior supervisory experience.
• Strong interpersonal, organizational, and communication skills.
• Proficiency with electronic medical records (EMR) and standard computer applications.
• Ability to prioritize multiple responsibilities in a fast-paced clinical environment.

Preferred

• Cardiology or cardiovascular practice experience.
• Previous experience leading or supervising clinical staff.
• Completion of EKG interpretation or cardiovascular diagnostic training.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership and team-building skills.
• Excellent verbal and written communication.
• Ability to manage competing priorities while maintaining attention to detail.
• Commitment to delivering outstanding patient-centered care.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong problem-solving and conflict-resolution skills.