Bulk Gas Technical Service Manager

Location: Marinette, WI - Filling industrial, Appleton, WI - Filling industrial, Ramsey, MN - Filling industrial

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Bulk Gas Technical Service Manager in Marinette, WI, or Appleton, WI, or Ramsey, MN!

We are looking for you!

Comprehensive Family Benefits:

Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents:

We offer a 14-week paid child birth benefit to support growing families.

Future Security:

401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access:

Your benefits start after just 30 days of employment.

Job Responsibilities:

The Bulk Gas Technical Service Manager is responsible for managing the overall operation of the Bulk Installation and Technical Services Department to include the equipment and services needed to support a region’s bulk, Microbulk, and FLOXAL business (including medical) ensuring the highest level of customer service and quality workmanship.

• Responsible for managing department budgets & costs and staffing & manpower.
• Manages department safety and training program to accomplish department goal of preventable accidents or injuries.
• Sets department goals for high performance standards monitoring and reporting quarterly on attainment to established goals.
• Provides timely and cost effective installation of bulk liquid customer installations.
• Accountable for the overall performance & reliability of customer station systems.
• Ensures adequate technical service program for Microbulk, bulk, and FLOXAL (onsite generation) systems at customer sites and Airgas owned locations.
• Responsible for the effective FLOXAL (onsite generation systems) preventative maintenance program to ensure reliable operation maximize uptime.
• Oversees special company directed initiatives to ensure completion in a timely manner.
• Manages vendor contracts including those involving equipment (i.e. tanks, vaporizers, mixers) and services (i.e. cranes, portable rentals, outsourced installation, removal service).
• Monitors FDA files and all related compliance issues to include document department training.
• Serve as primary contract for Bulk Specialists for service related issues at customer sites.
• Manages and trains staff to ensure department operation and compliance with company Standard Operating Processes (i.e. Bulk Installation Manual).
• Monitors use of inventoried assets.
• Additional duties and projects as may be assigned.

Are you a MATCH?

Required Qualifications:

• Bachelor’s degree in Engineering, Chemistry or science related degree field strongly preferred. In lieu of degree requirement, may consider additional up to four (4) additional years of management or operations experience.
• Minimum of 5 years industrial operations management related experience.
• Working knowledge of Google suite applications and Microsoft Office (Word, Excel).
• Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness.
• Mechanical aptitude.
• Excellent oral and written communication skills.
• Ability to work with a wide variety of people with different personalities and backgrounds.
• Ability to develop, read, and comprehend complex schematics.
• Ability to work flexible schedule to meet management requirements and customer expectations.
• Demonstrated math skills to include the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions and decimals.
• Self-starter; self-motivated; well organized; ability to work independently and under some pressure to meet deadlines.
• Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately.
• Demonstrated dedication to product quality and customer satisfaction.
• Must be able to safely drive a forklift.
• Employee will routinely be required to lift, push and/or pull 25 up to 75 pounds.
• May occasionally be required to lift and/or move up to 60 pounds and move up to 125 pounds with the aid of material handling equipment.
• Regional travel of up to 20% of the work time occasionally requiring overnight travel.
• Requires a current driver’s license, minimum liability insurance as required by state of vehicle registration.

Preferred Qualifications:

• Prefer prior industry experience in gas, compressed/welding gases, or related industrial setting and/or prior bulk maintenance and installation experience.
• Prior experience utilizing SAP preferred.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.