Branch manager

YARDMASTER Yardmaster, Inc is one of the largest and most respected lawn maintenance, snow, landscape design, and construction firms in the Great Lakes Region, with offices strategically positioned to service the Cleveland, Columbus, Erie, and Detroit metropolitan markets. Yardmaster’s recent growth and branch expansion is a direct reflection of our employee’s commitment to providing professional work, of the highest quality, and creating an overall unique customer experience. For over 50 years, Yardmaster has been a Premiere Landscaping Career Destination for employees in our industry. From entry level to executives, Yardmaster’s leadership approach to team building, has created a culture unmatched by their competitors. Come join our team of leading industry experts!

Branch Manager

Reports to: Regional Manager
Supervises: All Branch Employees

Position Overview:

The Branch Manager has total profit-making responsibility for all maintenance & snow related operations and directs the planning, budgeting, production, equipment and personnel. They also must be able to identify areas of opportunity to increase account growth and drive revenue. This position oversees all aspects of their branch including sales development, customer relations and retention, credit and collection activities. The ideal candidate will have prior experience in commercial landscaping business development, operations, or branch management. This position requires the ability to develop and inspire a successful team, create opportunities, and achieve work order sales that meet branch goals.

Position Details:

Salary: BOE; Base Salary plus bonus structure
Physical Requirements: Ability to sit/stand for extended periods of time. Ability to walk sites/drive for extended periods of time.
Work Schedule: 8a-5p, M-F with overtime as necessary. Hours vary based on seasonal needs, must be flexible.
Work Conditions: Outside, indoors, office environment, all weather conditions.
Travel: 20%

Primary Responsibilities:

• Works with the Regional Manager and the Controller in the preparation of annual budgets for branch profit and loss, and for capital asset acquisition for all service lines; ensures that all levels of management are well informed concerning short- and long-range goals and are cognizant of their contributions to these goals.
• Assumes complete responsibility for actual branch Income Statement and Balance Sheet performance to budget for the branch; works to increase net worth, reduce costs, and increase cash flow; constantly monitors volume of work levels and job mix for maximum effect.
• Oversees branch fleet and facility management, marketing and sales, human resources, and finance and administration of the branch; ensures that each manager has a well-rounded staff to support his/her requirements within budgetary bounds; insures that they do not extend their span of control beyond their abilities; reviews the progress of all managers at least annually, pursuant to the guidelines set by the wage and salary policy mechanism.
• Develops, implements, and perpetuates field employee compliance with, and understanding of, the Company's all policies and procedures for personnel, wage and salary compensation administration, safety, and field production procedures; maintains a current organization chart of the company and insures that all managers have the authority needed to carry out their assigned duties and to achieve the goals set for them.
• Establishes and promotes contacts with local and state agencies, developers, property managers and prospective customers to obtain work, and to enhance good public relations; works with customers, contractors, competitors, vendors, architects, and various communities within the operating region(s) to promote positive relationships and stimulate business development networking opportunities.
• Keeps abreast of local competition, area growth trends, and other circumstances of possible impact on regional Operations; keeps abreast of legislative developments and governmental actions affecting the Company. Gather and report intel to Sr Leadership Team.
• Executes the sales and operational components of the business model; develops and executes short and long-range plans to meet plan objectives; anticipates, plans, schedules and promotes internal projects/initiatives within the Company timely to the stages of its development.
• Develops and implements Best Practices procedures in all areas of technology, field operations, LEAN and sales; works with associations, vendors, architects, consultants, social media, builders and developers to keep abreast of new methods in landscape maintenance and construction that might be applicable to the Company; constantly pursues new ideas which could be implemented within the Company.
• Provides for personnel cross training at all operational and sales levels within the organization to assure seamless, continued operations in the absence of any key or other personnel. Follows the “train your replacement” principles throughout the branches.
• Timely approves pay increases and other compensation for all field and sales personnel within the limits set by the wage and salary policy; maintains predetermined compensation balances between positions.
• Approves estimates and signs contracts and proposal contracts within the dollar limits authorized from time to time by the Office of the President of Yardmaster.
• Arranges special credit agreements with vendors and clients when authorized.
• Negotiates the best pricing and terms with vendors. Approves purchases within the dollar limits set from time to time by the Office of the President of Yardmaster.
• Recruits, hires, develops, and terminates line and staff personnel through the chain of command.
• Assigns sales and field-dedicated vehicles and other capital equipment.
• Reports weekly to assigned personnel of the company any particular sales and field problems or trends experienced.
• Reports injuries, accidents and serious problems daily.
• Maintains and builds a robust network of subcontractors and service providers and promotes the profitable utilization of them by our sales and operations teams.
• Develop long-term relationships and communicate on a regular basis with key clients.
• Inspect key client properties to monitor performance and overall job quality.
• Ensure existing accounts are renewed each year.
• Coordinate and manage client service teams.
• Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews.
• Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements.
• Work at a fast pace environment while operating with a high sense of urgency.
• Must uphold company policies, procedures and company core values at all times.

Minimum Requirements:

• Valid driver’s license and insurability; required.
• Three years experience in a consultative selling environment, with verifiable results.
• Three years experience in the landscaping or facility services industry.

Knowledge and Competencies:

• Complete knowledge of branch office functions, geographic responsibilities and customer assignments.
• Ability to communicate from any location and be available to travel to each of the areas with a high degree of flexibility.
• Ability to generate solutions that are on point, creative, and that stay consistent with the brand image of the company.
• Excellent communication skills, both written and verbal.
• Working knowledge of computer software (Asset, Windows, XP and Microsoft Office), computer hardware and computer servers.
• Proficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, PowerPoint and Outlook.

If you feel you have the background, meet the qualifications, and have outstanding leadership skills, we are interested in speaking with you in more detail about this opportunity. Apply now if YOU are ready to take your CAREER to the NEXT LEVEL!!!