Bilingual in house marketing concierge (japanese/english)

Are you a positive and dynamic individual with 1 year of sales, concierge or marketing experience? You could be an excellent addition to our Owner Marketing Team! Our foundation is about crafting memorable experiences for our owners and guests. It is your talent, passion, and dedication to our brand that energizes the success of Hilton Grand Vacations.

Earn up to $11,500 in New Hire Incentives during your first 6 months!

Start strong with a $2,500 incentive in your first month, plus earn additional milestone bonuses of up to $9,000 during your first six months. Total incentive opportunity up to $11,500. Eligibility requirements and program terms apply.

Bring Your Experience and Earn More!

If you have timeshare marketing or sales experience, you may be eligible for a special experienced-hire incentive in addition to our New Hire Incentive Program. Speak with our recruiting team to learn more.

Why Do Team Members Love Working With Us

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Bilingual In House Marketing Concierge (Japanese/English) have targeted annual earnings of $120,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

RESPONSIBILITIES

Schedule Details: Our Bilingual In House Marketing Concierge work a flexible schedule, which includes weekends and holidays, based on guest travel patterns and business needs. Shifts will be scheduled within the operating hours of 6:30AM –9:30 PM.

What You'll Be Doing

• Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
• Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
• Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs.

QUALIFICATIONS

What are we looking for

• Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
• Intermediate computer proficiency with the ability to learn.
• Able to work a flexible schedule to include evenings, weekends, and holidays.
• High School diploma or equivalent.
• Japanese/English Bilingual (speak, read and write).

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 6 months or more previous experience working in the timeshare industry.
• Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.