Benefits Specialist II UVACH

This role will provide on-site benefits support, serving as an accessible, in-person resource for employees with benefits-related questions and needs.

ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB SUMMARY

The Benefits Specialist II supports all team member benefits including group health, dental, vision, life insurance, disability, Health Savings Accounts, Flexible Spending Accounts, retirement, voluntary benefits, tuition and certification reimbursement, and adoption reimbursement benefits.

JOB RESPONSIBILITIES

• Supports the administration of health and welfare and retirement benefit programs, including day-to-day benefits operations and team member support
• Assists in all activities related to open enrollment
• Presents benefit information during new hire orientation
• Responsible for administration of team member leave and the leave system
• Collaborates with cross functional teams to administer the team member Leave of Absence program and support benefits related accommodation inquiries
• Provides guidance during claims, appeals, and enrollment processes
• Manages the Human Resources (HR) inbox, providing timely and accurate resolutions to all employee benefit inquiries
• Maintains records of team member benefit plan participation and contributions, and prepares required HRIS, payroll, and vendor reports and audits
• Creates benefit communication materials including updates to the benefits website and intranet page, new hire and open enrollment documents, and other UVACH benefits communication materials as needed
• Manages the monthly benefits calendar to ensure timely completion of required activities
• Oversees and administers the tuition and certification reimbursement program including eligibility review, payment processing, and team member communications
• Oversees and administers the adoption reimbursement program including eligibility review, payment processing, and team member communications

QUALIFICATIONS

Education:

Bachelor's Degree in Human Resource Management, Business Administration, or related field. Experience will be considered in lieu of degree.

Experience:

Minimum of 4 years of experience in human resources and benefit administration required. Healthcare human resources experience preferred. Bilingual or multilingual candidates are encouraged to apply.

Additional Skills/Requirements Required:

• Excellent customer service, communication, and organizational skills.
• Exceptional oral and written skills and ability to draft clear, concise communication and documents.
• Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions.
• Develops and maintains excellent working relationships within HR and leaders.
• Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
• Must be flexible and able to work varied or additional hours to fulfill the needs of the position/department.
• Must possess a high degree of professionalism.
• Maintains confidentiality of all information and situations.
• Must have strong computer skills and be proficient in Microsoft Office (i.e., Excel, Word, Power Point, Outlook).

Competencies:

• Communication: Maintains good communication and a positive relationship with employees at all levels of the organization.
• Decision Making: Makes sound, well-informed, and objective decisions.
• Problem Solving: Uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Self-Management: Displays a high level of initiative, effort, and commitment.
• Teamwork: Exercises skills to establish HR as a trusted, credible business partner.

PHYSICAL DEMANDS

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.

OTHER

The base compensation range for this role is $26.22 - $46.82 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.