SourcePro Search is conducting a search for a Benefits Analyst. Under the direct supervision of the Sr. Manager, Benefits & Retirement, the Benefits Analyst researches, analyzes, evaluates and administers U.S. benefit plans (including health and wellness, life and disability, multiple voluntary programs and assists with qualified and non-qualified retirement plans where necessary) and leaves of absence.
In this capacity, the Benefits Analyst will:
- Provide subject-matter expertise support for the administration of US Benefit plans;
- Offer support for international benefit administration;
- Assist with leaves of absence administration as needed;
- Provide basic support for all Firm retirement plans;
- Respond to benefit inquiries regarding plan provisions, enrollments, status changes, and other general inquiries;
- Serve as liaison with third-party vendors to provide prompt assistance in resolving benefit-related issues;
- Identify and recommend improvements to current processes to ensure that overall performance is aligned with business objectives;
- Assist with the execution of system changes (e.g., testing updates, new configurations), identify reoccurring issues and partner with colleagues to affect solutions;
- Perform other duties as assigned.
Qualifications:
- Bachelor’s degree (preferred);
- At least three years of experience in Benefits Administration and/or Retirement Plan Administration;
- Client/customer-service experience (required);
- Advanced knowledge of customer-service principles;
- Fundamental to Advanced knowledge of benefit and retirement programs;
- Fundamental knowledge of employment/leave of absence/ADA accommodation-related laws and practices;
- Fundamental knowledge of leaves of absence administration;
- Fundamental knowledge of general payroll concepts;
- Fundamental proficiency in Workday (preferred) or other human resource management systems;
- Fundamental proficiency in payroll systems (e.g.: ADP Vantage);
- Excellent computer skills and proficiency in Microsoft Excel and other MS Office applications is required;
- Advanced knowledge of related regulations (i.e., COBRA, HIPAA-HITECH, Section 125, qualifying family events, PPACA, ERISA, 401(k), 415).