Beach manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service.

Naples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Grande Beach Resort is a 474-room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events.

Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.

What you will have an opportunity to do: As the Beach Manager, you will shape and elevate the guest experience at one of Southwest Florida’s most unique coastal environments, Clam Pass. This role offers the opportunity to lead within a luxury resort setting undergoing enhancements and renovations, where innovation and service excellence are at the forefront. You will oversee all aspects of beach rentals and tram operations, ensuring seamless, high-end service delivery from arrival to departure. By developing your team, refining operational standards, and curating memorable moments, you will play a key role in defining what genuine, people-first hospitality looks like along our beachfront.

Your Role: Lead daily beach and tram operations, ensuring safe, efficient, and elevated guest experiences. Oversee beach rentals including chairs, umbrellas, cabanas, day beds, and equipment setup/maintenance. Manage tram transportation to and from the resort and Clam Pass, ensuring timely and guest-focused service. Train, coach, and develop team members to deliver luxury-level hospitality standards. Create a welcoming, organized, and visually appealing beachfront environment. Monitor staffing levels and scheduling to align with occupancy and demand. Ensure compliance with safety protocols, environmental guidelines, and resort policies. Collaborate with resort leadership on operational improvements and ongoing improvements. Handle guest interactions and resolve concerns with professionalism and urgency. Maintain cleanliness, organization, and presentation across all beach and tram areas. Work collaboratively with all Recreation departments and serve as a cross-functional leader, stepping in to support or oversee other departments when their respective Manager is unavailable.

What are we looking for? We are seeking an energetic and service-driven leader with a passion for hospitality and guest engagement. The ideal candidate has a strong understanding of resort or recreational operations and a proven ability to create and execute engaging programs for a diverse audience. Candidates should be confident, outgoing, connect with guests and create a fun, welcoming atmosphere. Strong leadership skills are essential, including the ability to motivate, develop, and manage a team in a fast-paced environment. The successful candidate will be highly organized, adaptable, and proactive, with excellent communication and problem-solving skills. A keen attention to detail and commitment to delivering exceptional guest experiences is critical. Management experience in resort recreation, beach or pool operations, or hospitality programming is preferred.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.