Overview

The Banquet and Catering Sales Manager is responsible for generating new event and catering business across multiple resort locations through proactive sales efforts, networking, and relationship building. This position works closely with Sales Managers and property teams to oversee event execution, ensure client satisfaction, and develop opportunities for repeat business.

Responsibilities

Banquet and Catering Sales Manager responsibilities include, but are not limited to:

• Generate new banquet, catering, and event business across assigned properties through prospecting, cold calling, in-person sales visits, networking events, trade shows, and community outreach.
• Develop and maintain relationships with local businesses, organizations, event planners, and referral partners to generate leads and encourage repeat business.
• Maintain a working knowledge of assigned event spaces, amenities, and services to effectively promote offerings to prospective clients.
• Qualify sales opportunities and coordinate with Sales Managers on proposals, contracting, and event planning, maintaining communication throughout the process.
• Attend Banquet Event Order (BEO) meetings, review event details for accuracy, and communicate necessary updates or discrepancies to the appropriate teams.
• Oversee onsite event execution, collaborating with Sales Managers, property leadership, and Food & Beverage teams to ensure proper setup, service, timing, and fulfillment of contracted details.
• Coordinate onsite coverage with Sales Managers for overlapping events and address client needs, concerns, and service issues during events.
• Partner with Sales Managers on post-event follow-up to gather feedback, address concerns, and identify opportunities for repeat business.
• Collaborate with the Regional Sales Manager to establish sales goals, track prospecting activities, qualified leads, conversions, and revenue performance.
• Monitor market trends, competitor offerings, and client feedback to identify opportunities for business growth and service improvements.
• Other duties as assigned.

Qualifications

What are we looking for?

• Previous sales and event execution experience required.
• Valid Driver’s License and acceptable driving record required.
• Ability to work evenings and weekends as needed.
• Demonstrated ability to prospect, generate qualified leads, and build business relationships.
• Strong knowledge of the Myrtle Beach and Grand Strand markets, with established relationships in the local business and event community preferred.
• Strong communication, organization, collaboration, and problem-solving skills.
• Ability to manage competing priorities and support event execution across multiple properties.
• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases).
• Experience with Delphi and Stay preferred.
• Proven job reliability, diligence, dedication and attention to detail.

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.