Back office operations administrator

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Location:

Phoenix, AZ

About Us:

Sunvek Roofing is a licensed and insured residential and commercial roofing contractor serving the Phoenix valley. We are growing fast and looking for a sharp, organized, and ambitious person to join our Phoenix office as a Back Office Operations Administrator.

This is not a “just answer the phones” job. You will sit at the center of how our business runs. You will work directly with our General Manager and leadership team, learn every part of a roofing operation, and take on more as fast as you show you can handle it.

Why Join Us?

• Real Growth Path. We promote from within. People who perform here move into larger roles in operations, production, finance, and management.
• Learn the Whole Business. Sales, scheduling, production, collections, and job costing. You will see how it all fits together.
• Direct Access to Leadership. You will work alongside company leaders every day, not three layers below them.
• Stable Salary and Benefits. Full-time W2 position with health, dental, PTO, and 401(k) with company match.
• Modern Systems. We run on ServiceTitan and proven operating processes built to scale.

What You’ll Do:

• Answer incoming calls from new customers and existing clients.
• Manage our ServiceTitan platform, including:
  • Customer data entry
  • Job scheduling
  • Assigning leads and appointments to sales reps
  • Updating project records and workflows
• Track jobs through each stage of production through completion.
• Help with accounts receivable collections and customer invoicing.
• Support job costing and project financial tracking.
• Keep records clean and accurate across departments.
• Act as the communication hub between customers, sales, production, and leadership.
• Spot problems and fix them. Help us build and improve processes as we grow.

What We’re Looking For:

• Smart, organized, and hungry to learn. Experience in office management or operations is a plus but not required. We care more about how you think and how hard you work.
• Someone who wants more responsibility and is willing to earn it.
• Strong communication and customer service skills.
• Comfortable in a fast-paced environment with competing priorities.
• Detail-oriented and good at solving problems.
• Comfortable with Microsoft Office and picking up new software quickly.
• Dependable, professional, and team-oriented.
• A college degree is a plus but not required.

Compensation and Benefits:

• Competitive salary
• Health insurance
• Dental insurance
• 401(k) with company match
• Paid time off
• Clear advancement opportunities within a growing organization