Automotive parts catalog & oracle pim analyst

The Automotive Parts Catalog & Oracle PIM Analyst is responsible for managing and maintaining Monro's automotive parts catalog, vehicle application data, and Oracle Product Information Management (PIM) platform to enable accurate product selection, inventory management, procurement, reporting and point-of-sale execution across the enterprise. This role serves as the primary steward of product master data, vehicle fitment information, catalog content, and item governance processes.

This position plays a critical role in ensuring accurate product-to-vehicle relationships are maintained within catalog systems, enabling stores to identify and select the correct parts based on vehicle year, make, model, engine, and application requirements. The role is also responsible for governing product information within Oracle Item Master and Oracle PIM, ensuring data accuracy, consistency, completeness, and compliance across all systems and business processes.

The Automotive Parts Catalog & Oracle PIM Analyst partners closely with Merchandising, Category Management, Supply Chain, Store Operations, IT, Marketing, Finance, eCommerce partners, and external suppliers to support item setup, product lifecycle management, catalog maintenance, data governance, system enhancements, and continuous improvement initiatives. The successful candidate combines strong automotive parts expertise, data governance discipline, systems knowledge, analytical skills, and a commitment to operational excellence.

RESPONSIBILITIES

Key Responsibilities

Product Information Management & Oracle PIM Administration

• Administer and support Oracle Product Information Management (PIM) and Oracle Item Master processes, ensuring accurate creation, maintenance, governance, and lifecycle management of product and item data.
• Maintain item master records for automotive parts, tires, labor codes, fees, service packages, promotional codes and other item types.
• Configure and manage item attributes, item classes, catalog structures, category hierarchies, cross-references, and product relationships.
• Manage item creation, item changes, item discontinuations, supersessions, and lifecycle status updates.
• Perform mass data maintenance through Oracle data loading tools, interfaces, APIs, WebADI, FBDI, or approved data management processes.
• Support implementation and optimization of Oracle PIM functionality, workflows, controls, and data governance standards.
• Monitor and troubleshoot Oracle PIM data issues, workflow failures, system errors, and data synchronization problems.
• Support integrations between Oracle PIM and related systems, including ERP, inventory management, procurement, POS, eCommerce, supplier portals, and reporting platforms.
• Maintain documentation for Oracle PIM configurations, business rules, workflows, data standards, and operating procedures.

Automotive Catalog & Vehicle Fitment Management

• Maintain the enterprise automotive parts catalog and vehicle application database to ensure accurate product selection at the point of sale.
• Manage vehicle fitment data and product application relationships by vehicle year, make, model, sub-model, engine, drivetrain, and configuration.
• Ensure catalog accuracy for automotive replacement parts including tires, brakes, batteries, suspension, steering, exhaust, filters, wipers, ignition, electrical, fluids, maintenance products, and other automotive service categories.
• Partner with suppliers and catalog content providers to obtain, validate, and maintain product application data and catalog updates.
• Review and resolve catalog conflicts, duplicate applications, missing fitment records, and product-to-vehicle mapping discrepancies.
• Conduct catalog audits to identify and correct inaccurate, incomplete, or obsolete application data.
• Maintain interchange, supersession, and product substitution relationships to support accurate product recommendations and availability.
• Support catalog enhancement initiatives that improve sales conversion, technician productivity, inventory efficiency, and customer experience.

Data Governance & Master Data Management

• Serve as steward of product master data and champion enterprise data governance standards.
• Establish and maintain data quality controls, validation rules, attribute standards, and approval workflows.
• Monitor data integrity across Oracle PIM, Item Master, catalog systems, POS platforms, inventory systems, and supplier data feeds.
• Identify and resolve data quality issues through root cause analysis and corrective action plans.
• Partner with stakeholders to improve data accuracy, completeness, consistency, and timeliness across systems.
• Own the maintenance and data integrity of item relationships for National and Strategic Account product association tables, ensuring alignment with business rules and account structures.

Supplier & Data Provider Collaboration

• Work directly with automotive suppliers, manufacturers, distributors, and catalog content providers to maintain accurate product information and vehicle application data.
• Coordinate item introductions, product changes, catalog updates, and lifecycle transitions with suppliers and internal stakeholders.
• Validate supplier-provided product attributes, specifications, dimensions, images, application data, and marketing content.
• Support onboarding of new suppliers and product lines through standardized master data and catalog management processes.
• Escalate and resolve supplier data quality issues impacting inventory, purchasing, catalog accuracy, or store operations.

Cross-Functional Collaboration

• Partner closely with Merchandising, Category Management, Supply Chain, Procurement, Marketing, Store Operations, IT, Finance, and external vendors to translate business requirements into catalog, item master, and Oracle PIM solutions.
• Support new product launches, supplier transitions, assortment changes, inventory initiatives, and enterprise projects.
• Act as a subject matter expert for product data, catalog management, vehicle fitment information, and Oracle PIM processes.
• Participate in system enhancement projects, testing activities, process improvement initiatives, and user acceptance testing.

User Support, Training & Process Improvement

• Provide user support for product data, catalog maintenance, item creation, and Oracle PIM processes.
• Train onshore and offshore business users on item setup, catalog standards, data governance procedures, and system functionality.
• Perform root cause analysis on catalog defects, product selection errors, item maintenance issues, and master data inconsistencies; develop improvement plans to address gaps and improve data accuracy and effectiveness.
• Evaluate business processes and identify opportunities for simplification, automation, and efficiency improvements.

Knowledge & Skills:

• Strong understanding of Oracle Product Information Management (PIM), Product Hub, and Item Master functionality.
• Knowledge of automotive aftermarket catalog structures, fitment logic, vehicle application data, and product classification methodologies.
• Understanding of item master governance, product lifecycle management, and master data management principles.
• Experience with SQL, PL/SQL, APIs, data interfaces, data loading tools, and reporting platforms.
• Knowledge of ACES, PIES, VCdb, PCdb, and other automotive catalog data standards preferred.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement corrective actions.
• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and project management skills.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with business users, IT teams, suppliers, and external data providers.
• Continuous improvement mindset with a dedication to process optimization and operational excellence.
• Advanced proficiency in Microsoft Excel and other business productivity tools.

QUALIFICATIONS

Education and Experience:

• Bachelor's degree in Information Systems, Business Administration, Supply Chain Management, Data Management, Computer Science, Automotive Technology, or a related field.
• 3+ years of experience supporting Oracle PIM, Oracle Product Hub, Oracle E-Business Suite, Oracle Fusion Cloud, or related master data management platforms.
• Experience managing product master data, item setup, catalog management, or automotive fitment databases.
• Experience working with automotive replacement parts, vehicle application data, ACES/PIES standards, catalog management systems, or aftermarket data providers preferred.
• Experience with ERP systems, data governance programs, and product lifecycle management processes.
• Experience supporting cross-functional business processes within merchandising, supply chain, procurement, inventory management, or retail operations preferred.

Monro, Inc.

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro – Your Career is Here!