Associate Senior AI Solutions Officer

Job #: req38699

Organization: World Bank

Sector: Information Technology

Grade: GG

Term Duration: Open-Ended Staff (OPEN-OP)

Recruitment Type: Local Recruitment

Location: Washington, DC, United States

Required Language(s): English

Preferred Language(s):

Closing Date: 10/30/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

VPU Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context:

The WBG Corporate Solutions Department (ITSCO) is focused on the digital transformation of essential corporate services to ensure WBG operations are seamless, resilient, and future ready. Uniting digitalization roadmaps, experience design, process optimization, application delivery, systems management, and technology modernization across some various products and services within the corporate domain. The department links business ambition with operational excellence—from intuitive employee experiences and precision payroll to data-driven decision making, intelligent automation, and AI enablement.

The Corporate Digital Backbone unit creates an autonomous digital backbone for the orchestration of data, transactions, processes, and insights across the diverse corporate portfolio, e.g. application modernization, technology debt reduction, efficient data exchange, advanced analytics, enterprise integration, automated business processes, and agentic-AI. Lead the adoption, design, and delivery of Agentic AI and Autonomous AI solutions that address Corporate business needs. Partner with business stakeholders, Enterprise AI teams, and technology teams to implement AI-enabled business processes, drive operational efficiencies, and accelerate business transformation while ensuring alignment with enterprise governance, security, and responsible AI requirements.

Key Responsibilities:

• Agentic AI Solution Delivery
• Design and implement AI agents, MCP servers, APIs, knowledge solutions, and workflow orchestrations.
• Integrate AI capabilities into corporate applications and business processes.
• Develop technical blueprints and reusable solution patterns.
• Business Partnership & Transformation
• Identify and prioritize high-value AI opportunities.
• Partner with business stakeholders to drive AI adoption and process optimization.
• Measure and communicate business outcomes and value realization.
• Solution Implementation & Operations
• Lead deployment and operationalization of AI-enabled solutions.
• Monitor solution performance and drive continuous improvement.
• Support issue resolution and operational excellence.
• Governance, Risk & Compliance
• Ensure adherence to enterprise AI governance, security, privacy, compliance, and responsible AI standards.
• Implement appropriate guardrails, monitoring, and human-in-the-loop controls.

Selection Criteria

• Master’s degree and 8+ years progressively responsible experience; or Bachelor’s with 10+ years; or equivalent combination of education and experience. Proven experience managing global digital engagement platforms and solutions.
• Recommended Certifications - Certification in AI Ethics, Microsoft Certified: Azure AI Engineer Associate, Google Machine Learning Engineer, Google Generative AI Leader, SAFe DevOps or SAFe for Architects
• Experience delivering AI, automation, workflow orchestration, or digital transformation solutions.
• Experience with enterprise integrations, APIs, workflow automation, and business process optimization.
• Strong stakeholder management and solution delivery capabilities.
• Excellent leadership, communication, stakeholder management, and problem-solving skills.
• Sense of Urgency Proven ability to prioritize effectively, act decisively, and maintain momentum under pressure. Proactively resolves bottlenecks and consistently delivers without sacrificing quality.
• Change Agent Demonstrated ability to champion new ways of working and constructively challenge the status quo. Builds support for change and helps teams navigate transitions with clarity and confidence.
• Business Savvy Proven ability to connect day-to-day decisions to strategic goals and engage stakeholders with credibility. Applies sound judgment in light of organizational priorities and the broader operating environment.

Core Competencies

• Agentic AI & Autonomous Process Orchestration
• AI Solution Architecture & Integration
• MCP Servers, APIs & Knowledge Solutions
• AI Product & Solution Delivery
• Business Transformation & Process Optimization
• Governance, Risk & Compliance Alignment
• Change Management & AI Adoption
• Stakeholder Engagement & Influence
• Operational Excellence & Continuous Improvement.

As the World Bank Group continues to evolve, we value candidates who: Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries. Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making. Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories.