Assistant service manager

Job Details

Level: Experienced

Job Location: Highland Meadow Village - Houston, TX 77089

Job Category: Service/Maintenance

This position, along with the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle grounds keeping and pool duties as needed.

REPORTS TO: Community Manager and Service Manager

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Respond to resident/management requests and work orders.
2. Identify and correct hazardous property conditions that could place the property in a liable position.
3. Performing preventative maintenance on equipment and units.
4. Prepare vacant apartment units for move-in.

OTHER ASPECTS OF JOB

1. Check gates to pool area for property operation and ensure the gates are always locked.
2. Responsible for overall organization and cleanliness of work areas and maintenance shops.
3. Must have flexibility to work at other properties, as required by management team.
4. Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
5. Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.
6. Adhere to the highest legal and ethical standards/practices.
7. Practice proper safety techniques in accordance with the Company and Community procedures.
8. Ensure accuracy of timeclock punches and approve timecard at the end of each pay period.
9. May be required to assist in special projects or activities designated by company.

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• Two (2) years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment.
• Training in household repairs, plumbing and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Must have certifications/permits required by city or state to perform job responsibilities (i.e. pool operations).

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make ready.
• Ability to operate most common maintenance related tools.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English.
• Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.

TYPICAL PHYSICAL DEMANDS/ENVIRONMENT WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, sit; use hands and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl.