SHM LLC

SHM LLC

·9 days ago

Assistant manager

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Location

onsite, Rochester, NY, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Property managementLeasingComplianceResident relationsSite operationsHUD complianceLIHTC complianceFair housing lawsRent collectionVendor supervisionTime managementProblem-solvingDecision-makingAttention to detailOrganizationCommunication

Job Description

ABOUT THE ROLE:

SH Management is seeking a reliable and detail-oriented Assistant Property Manager to help oversee the daily operations of our multi-unit residential communities. This role supports the Property Manager with leasing, compliance, resident relations, and site operations to ensure the property runs efficiently and meets ownership goals.

WHAT YOU’LL DO:

  • Assist with day-to-day property operations, leasing, and resident services
  • Process all compliance with HUD and LIHTC/affordable housing requirements
  • Help prepare for property inspections and audits
  • Maintain accurate resident files and computer records
  • Conduct site inspections and report maintenance issues
  • Coordinate unit turnover and show vacant apartments to prospective tenants
  • Process rent collections and handle delinquent accounts
  • Respond to emergencies and assist with incident documentation
  • Supervise vendors and site staff when needed
  • Perform other tasks assigned by the Property Manager or Regional Manager

WHAT WE’RE LOOKING FOR:

  • High school diploma (required); industry training or certifications (COS, Tax Credit) a plus
  • 2–3 years of experience in residential property management
  • Working knowledge of affordable housing programs (HUD, LIHTC, Section 8)
  • Familiarity with Fair Housing laws and property compliance
  • Strong computer skills (Microsoft Office; RealPage experience preferred)
  • Professional appearance and excellent communication skills
  • Organized, dependable, and customer-service oriented

KEY SKILLS:

  • Teamwork & time management
  • Problem-solving & decision-making
  • Attention to detail & organization
  • Active listening & clear communication

Ready to join the team?

Apply now