Assistant General Manager — Wendy's (Fayetteville / Greenland, AR)

Job type: Full-time, salaried

Pay: Starting at $40k per year, plus quarterly bonus

Schedule: 45–50 hours per week, including some nights and weekends

Location: Wendy's — 1029 W Wilson st, Fayetteville, AR

Employer: RFG Foods, LLC, an independent Wendy's franchisee

About the role

We're opening a new Wendy's in Fayetteville and need an Assistant General Manager to help the General Manager build the team, open the store, and run it right from day one. This is a hands-on leadership job: you'll run shifts, lead crew on the line, and own results when the GM isn't in the building. RFG Foods is a locally owned Wendy's franchisee based in Northwest Arkansas. We're small enough that you'll work directly with ownership, and growing — strong assistant managers here are first in line for General Manager roles as we open more restaurants.

What you'll do

• Run shifts as the manager in charge: open and close the restaurant, set the pace, and keep service times, food quality, and cleanliness on standard
• Work the line alongside your crew during peaks — drive-thru, grill, sandwich, front counter — and step in wherever the shift needs you
• Hire, train, and coach crew members and shift leads; run new-hire onboarding and Wendy's certification training
• Write and manage schedules to the labor plan, and adjust staffing in real time to sales
• Control food cost: place orders, receive and verify deliveries, manage inventory counts, and track and reduce waste
• Handle cash: drawer counts, deposits, safe audits, and cash-variance follow-up
• Own the guest experience on your shifts — resolve complaints on the spot, and hold the team to Wendy's hospitality standards
• Keep the restaurant audit-ready: food safety (ServSafe), health department requirements, OSHA, and Wendy's QSC standards
• Complete shift paperwork, review daily sales and labor reports, and communicate results to the GM
• Act as General Manager when the GM is off, with full accountability for the restaurant

What we're looking for

Required

• 2+ years of restaurant management experience (assistant manager, shift manager, or equivalent) in quick-service or fast-casual
• Experience running shifts solo: opening, closing, cash handling, and leading a crew of 6–12
• Comfortable working the line — this is a working-manager role, not an office job
• Able to work a flexible schedule including nights, weekends, and holidays
• ServSafe Food Protection Manager certification, or able to earn it within 30 days (we'll cover the cost)
• 18 years or older with reliable transportation; must pass a background check
• Basic computer skills: scheduling, inventory, and POS systems

Preferred

• Wendy's or other national QSR brand experience
• Experience hiring and training new crews, especially in a new-store opening
• Working knowledge of food cost, labor cost, and P&L basics
• Live in or near Washington County, AR

Physical requirements:

Stand and walk for full shifts, lift up to 50 lbs, and work in a kitchen environment with heat, cold, and noise.

Pay and benefits

• Salary starting at $40k per year, based on experience
• Quarterly bonus tied to store results you control: sales, labor, food cost, and guest scores
• Paid time off
• Paid ServSafe certification and Wendy's management training
• Uniforms provided
• Health insurance / 401(k)
• Clear path to General Manager as we open additional restaurants