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Rusty Hooks Llc

·13 days ago

Assistant general manager

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Location

onsite, Charleston, SC, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Operations managementTeam leadershipStaff developmentInventory managementVendor relationsCustomer serviceSchedulingLabor cost managementConflict resolutionFinancial reportingMultitaskingProblem-solvingCommunicationHospitality management

Job Description

Benefits:

  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Paid time off

About the Role:

Fin & Crab is looking for a driven and experienced Assistant General Manager to join our team in Charleston, SC! This is an exciting opportunity to step into a leadership role at a dynamic company where your passion for operations and people management will make a real impact. Must thrive in a fast-paced environment and love building great teams dedicated to upholding our hospitality standards.

Responsibilities:

  • Support the General Manager in overseeing daily operations and ensuring smooth business performance
  • Lead, coach, and develop team members to maintain high performance and morale
  • Monitor and manage inventory, ordering, and vendor relationships
  • Ensure exceptional customer service standards are consistently met
  • Assist in scheduling, staffing, and labor cost management
  • Handle escalated customer concerns and resolve issues promptly and professionally
  • Track key performance metrics and assist in driving revenue and profitability goals

Requirements:

  • 2+ years of management or supervisory experience, preferably in hospitality, food & beverage, or retail
  • Strong leadership skills with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills
  • Proven ability to multitask and problem-solve in a fast-paced environment
  • Experience with scheduling, inventory management, and basic financial reporting
  • Customer-focused mindset with a commitment to delivering outstanding experiences
  • Flexibility to work evenings, weekends, and holidays as needed

About Us:

Fin & Crab is a proud part of the vibrant Charleston, SC community, known for delivering great experiences and a welcoming atmosphere that keeps customers coming back. Our team is the heart of everything we do, and we're committed to fostering a supportive, energetic workplace where employees can grow and thrive. Come be a part of something special on the beautiful South Carolina coast!

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