Job Details

Job Location: Bridgeport, CT

Salary Range: $65000.00 - $70000.00 Salary/year

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose

Reporting to the Assistant Vice President of Enrollment, the Assistant Director of Admissions Operations is responsible for supporting the strategic and day-to-day operational functions of the Office of Admissions, with a primary focus on the administration, optimization, and effective utilization of Slate, the University’s Customer Relationship Management (CRM) system. This position plays a critical role in ensuring that admissions systems, processes, communications, and data management practices effectively support recruitment, application processing, and enrollment goals across all academic programs.

Essential Job Functions/Primary Responsibilities

• Admissions Operations and Slate CRM Administration
• Staff Training and Operational Support
• Communications, Data Management, and Reporting
• Leadership, Collaboration, and Special Projects

Knowledge, Ability and Skill: Strong technical, analytical, and problem-solving skills, with the ability to troubleshoot system and process issues effectively. Excellent organizational and project management skills, with the ability to prioritize multiple responsibilities and meet deadlines in a high-volume environment. Strong written, verbal, interpersonal, and customer service skills.

Qualifications

Minimum Required Qualifications: Bachelor’s degree required. Relevant professional experience in admissions operations, enrollment management, CRM administration, database management, or a related operational role. Demonstrated experience with Slate CRM or a comparable admissions CRM system; direct Slate experience is strongly preferred.

Full-Time Employee Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program
• Flexible work schedules

This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.